Summary
Overview
Work History
Education
Skills
Timeline
Generic
MOHAMMED SHARIZAL

MOHAMMED SHARIZAL

Summary

Experienced in cultivating strong customer connections and effectively addressing client needs. Utilizes advanced communication techniques to ensure clarity and satisfaction, resulting in a proven track record of conflict resolution and long-term customer relationships. Strong leader and problem-solver dedicated to streamlining operations, decreasing costs, and promoting organizational efficiency. Utilizes independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Customer Relation Officer

Life @ CityEnergy
04.2024 - 12.2024
  • Assist customer with any help needed
  • Creating invoices.
  • Data entry, answering calls, emails.
  • Making sure all are organized, hard copies, soft copies.
  • Sending exception reports, checking qty.
  • To attend to calls in site office, whenever desk line is provided.
  • To prepare purchase orders and customer invoices
  • To order customer orders through SAP software & Salesforceyour accomplishments and qualities.

Admin Assistant

Commonwealth Logistic Ptd Ltd
08.2023 - 03.2024
  • Assist in managing projects
  • Checking to ensure smooth operations
  • Data entry, answering calls, respond to emails
  • Handling outsources to complete project on time
  • Making sure all are in good conditions, organized hard copy and soft copy
  • Sending Exception report, checking qty

Manpower Recruiter

Legend Integrated Logistic Ptd Ltd
11.2021 - 01.2024
  • Hiring, sacking, Interview candidates.
  • Managing employee schedules
  • Posting Adds on socials media
  • Managing salary for the employee
  • Making sure smooth operations
  • Sending out adds on social platforms for hiring.
  • Training the new employee for their job roles valuable space and do not add much value at the beginning of the hiring process. It's better to have them ready in a separate document.

Assistant Digital Marketing Executive

Energia
08.2021 - 11.2021
  • Managing clients for their upcoming appointments to the outlet.
  • Marketing on social media.
  • Follow ups and contacting clients/new clients.
  • Making calls, liaising with companies.
  • Customized and need-based marketing solutions/campaigns for each property.
  • Keeping up with online trends & latest events.
  • Monitor competitors' pricing, and observe online marketing activities.

Logistic Assistant

ASM Logistic Ptd Ltd
05.2021 - 08.2021
  • Assist in handling raw materials
  • Prepared production documents such as standard operating procedures
  • Clean Room Environment
  • Ensuring the parts are in good condition.
  • Report on damage or missing parts.
  • Putting parts according to their bins before Transferring to another parts.
  • Scanning parts and pick list of the raw items.
  • Sending parts to the technicians.

HR Admin Assistant

Horizon Event Ptd Ltd
01.2021 - 05.2021
  • Drive end-to-end recruitment process
  • Source suitable candidates via advertising, resume mining, LinkedIn & other job portals searches, networking and referrals
  • Manage the interviewing and selection process.
  • Maintain candidate database
  • Other duties as assigned
  • Others job assigned by managers.

Manufacturing Technicians

Thermo Fisher Scientific ptd ltd
09.2020 - 12.2020
  • Prepared production documents such as standard operating procedures, manufacturing batch records and productivity reports.
  • Set up and verified functionality of safety equipment.
  • Make sure that products are produced on time and are of good quality.
  • Inspected finished products for quality and adherence to customer specifications.
  • Welding techniques to assemble parts and components.
  • Resolved problems, improved operations and provided exceptional service.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.

Warehouse Operations Manager/HR

Budgetcars Pte Ltd
04.2019 - 12.2019
  • Devised, deployed and monitored processes to boost long-term business success.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporates committee.
  • Evaluated suppliers by assessing quality, timeliness and compliance deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Finding of manpower when there's shortage of HC
  • Ensuring smooth operation on a face pace environment

Security Officer

Fervour Ptd Ltd
03.2012 - 11.2016
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies weekly.
  • Monitored and authorized entrance and departure of employees and visitors daily.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Authorized entrance papers and granted or denied entrance to building.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

High School Diploma -

MDIS
501 Stirling Rd, Singapore 148951
11-2021

GED -

ASSUMPTION PATHWAY SCHOOL
BUKIT PANJANG
11-2014

Skills

  • Assertiveness
  • Feedback collection
  • CRM software proficiency
  • Email management
  • Customer relations
  • Training and mentoring
  • Proficient in [software]
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Calm and professional under pressure
  • Computer skills
  • Organizational skills
  • Shipping and receiving
  • Decision-making
  • Teamwork skills
  • Phone etiquette
  • Microsoft office
  • Call center experience
  • Data entry
  • Self motivation
  • Product knowledge
  • Professionalism
  • Shipping procedures
  • MS office
  • Billing procedures
  • Project management
  • Inbound call management
  • Order fulfillment
  • Customer relationship management (CRM)
  • Order processing
  • Sales expertise

Timeline

Customer Relation Officer

Life @ CityEnergy
04.2024 - 12.2024

Admin Assistant

Commonwealth Logistic Ptd Ltd
08.2023 - 03.2024

Manpower Recruiter

Legend Integrated Logistic Ptd Ltd
11.2021 - 01.2024

Assistant Digital Marketing Executive

Energia
08.2021 - 11.2021

Logistic Assistant

ASM Logistic Ptd Ltd
05.2021 - 08.2021

HR Admin Assistant

Horizon Event Ptd Ltd
01.2021 - 05.2021

Manufacturing Technicians

Thermo Fisher Scientific ptd ltd
09.2020 - 12.2020

Warehouse Operations Manager/HR

Budgetcars Pte Ltd
04.2019 - 12.2019

Security Officer

Fervour Ptd Ltd
03.2012 - 11.2016

High School Diploma -

MDIS

GED -

ASSUMPTION PATHWAY SCHOOL

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MOHAMMED SHARIZAL