Mohammad Zaid Bin Mohd Yassin
Operations Manager
Summary
Accomplished in meeting budget requirements, minimizing downtime and leading successful maintenance teams. Knowledgeable about leading inspections, planning updates, and directing projects. Reliable Facilities Manager with detail- and results-oriented nature. Possessing an exceptional commitment to quality and service. Focused on maintaining smooth and efficient building operations. Proactive and resourceful manager with top-notch communication skills and a disciplined approach. Offering 20 years of progressive experience.
Overview
20
20
years of professional experience
6
6
Certifications
Work History
Operations Manager
AWWA School @ Bedok
9 2022 - Current
- Overseeing the areas of estate & logistics management, fire safety, safety and security as the management rep from the school
- Supporting the school leaders in planning and aligning the objectives and work plan to meet the school’s strategic needs
- Supporting the school leaders in development and maintenance of positive relationships with diverse stakeholders, such as parents, vendors, public etc.)
- Supervising a team of cleaners and providing them with on-the-job training for effective school operations
- Working with bus operator/driver/attendants and school staff on student behavioral issues displayed on the school bus
- Managing the physical infrastructure maintenance and improvement works of the school premises, including assisting to forecast the financial needs of the estate management plan
- Ensuring classrooms, special rooms and all facilities are properly equipped with furniture, equipment, and replacement of it when necessary
- Overseeing and reviewing the implementation of security and safety procedures and measures in school
- Working with the school leaders and teachers to manage and support students
- Assisting in the school’s budgetary processes, financial and procurement operations
- Oversee Facilities and environment management such as conducting periodic inspection of building and equipment
- Planning, scheduling and conducting routine maintenance checks of the building and equipment and keep updated records of inventory
- Liaising and corresponding with contractors on the maintenance of the building, facilities and equipment
- Ensuring safety standards and regulations are observed
- Additional role: Appointed as the Fire Safety Manager for the building and perform the following duties: To perform daily fire safety inspection within the building monthly and liaising with SCDF on all matters related to fire safety
- Ensure the fire safety requirements comply with the Emergency Response Plan
- Proper supervision of the maintenance of all sort of fire safety works on the premises
- Remove any possible fire risk that on premises by conducting daily checks within the premises
- Formulate and perform the Emergency Response Plan for the premises
- Share the Emergency Response Plan with the occupants of the premises and conduct a briefing
- Ensure that all occupants are familiar with the evacuation route
- To conduct at least two TTX and fire drills per year as accordance to SCDF requirement
- Prepare an annual Fire Safety Manager (FSM) report for the building owner
- To prepare and implement at the Arson Prevention Plan
Property Manager
UEMS Solutions Pte Ltd
5 2021 - 9 2022
- Covering duties as a Property Manager under People’s Association for Lifestyle and Life skills division (2LD) and Central division
- Ensure the smooth running for 16 numbers of Community Centres under my purview
- Overseeing all operations including maintenance, improvement works, upgrading works, service works hard and soft services
- Providing support to PA and CC staffs as when requested
- Work with PA FM team on any proposed tender specifications and requirement
- Organize team to align with the overall client’s expectations and contractual requirements and support the operations especially in maintenance, engineering and customer supports
- Managing and planning of all M&E and facilities work orders within budget
- Seek client and end users’ feedback for continuous improvement through the survey and dialogue
- Able to organize team for operational phasing in and set up of all documentation for engineering, operations, fault reporting, QEHS, fire safety management, crisis management and specialist equipment maintenance
- Manage relationship with all specialist contractors and sub-contractors to achieve the required KPI, client’s expectations and deliverables in the contract with the client
- Be part of the team to manage energy savings and initiatives
- Identify engineering issues and troubleshooting to respond to end users’ request
- Resolving and mitigating potential engineering problems and potential cause to system breakdown
- Work closely with the HQ Operations to tackle any problems or issues arising
- Additional Portfolio: Appointed FSM for Bishan CC
- Covering as Project Manager for projects department
- Part of a Mobilization Team for new projects
- Covering as a HQ manager rep for Kwong Wai Shiu Nursing Home at Potong Pasir.
Technical Executive
CBM Pte Ltd
12.2017 - 05.2021
- Managing SCDF 2nd Division and Tampines Fire Station
- Team lead for second division leading a team of two Technical Executive
- Oversee the whole maintenance operations under the division which is inclusive of Tampines Fire Station, Changi Fire Station and 6 Fire Post
- Estimating of works and issuing quotation to the User for works that as requested
- Plan, prepare, monitor and update infrastructure maintenance program, projects schedule, update annual budget and expenditure for infrastructure maintenance works
- Conduct site inspections and carry out project supervisions and co-ordination of A&A and project works
- Prepare drawings/sketches and draft contract specification for calling of quotation/tender for maintenance works
- Supervising a team of outsourced contractors in the daily running operation of the sites (hard and soft services)
- Monitor and supervise outside vendors or contractors working within the sites
- To do simple Trouble shooting of lightings, painting, plumbing or any jobs on ad hoc basis
- Collate and preparation of monthly reports for User’s endorsement for the services rendered
- Do standby duty after office hours in case of emergency.
Private Hire Driver
Grabtaxi Holdings Pte Ltd
09.2016 - 11.2017
- To provide ride hailing services to consumer from time to time as requested.
Assistant Engineer
Parkway Pantai Limited
07.2015 - 08.2016
- Responsible for hospital facilities
- Managing of the preventive maintenance schedule of all the critical equipment such as HVAC, MSB, generator set and others
- Lead a team consisting of 15 technicians, a supervisor and 1 admin assist
- Drive improvement activity on equipment/facility efficiency and performance
- Review with Senior Manager the standard and performance of all facility equipment and apply to implement a continuous improvement plan
- Actively source, using cost effective practices, maintenance contracts, Schedule of Rates (SOR) and spare part procurement & any other tasks as assigned by the Reporting Officer
- Conduct tender exercise for major, minor A&A and renovation works
- Draft out propose timeline for project as well coordinating and solving of on-site issues
- Upon completion conduct site inspections and carry out project supervisions and co-ordination for A&A and project works
- Preparing draft contract specifications for calling of quotation/tender for maintenance works (M&E maintenance work (ACMV, Electrical, BMS and other services)
- Preparation of CAPEX and OPEX budget for maintenance and upgrading works related to M&E and maintenance
- Monitor and supervision of vendors and contractors working within the hospital
- Act as the main point of contact for any emergency breakdown (24 hours standby) Knowledge in electrical, ACMV system, Uninterrupted Power Supply (UPS) and Fire protection system (FPS) And CCTV System
- Reviewing of all yearly maintenance contract and implementation
Engineering Executive
City Development’s Limited
07.2014 - 07.2015
- Managing the engineering and maintenance aspect of the Shopping Centre
- Liaising with incoming & outgoing tenants on the renovation and reinstatement works for the respective units
- Understanding of the different designs for different tenants and submitting to the management for approval
- Conduct tender exercise for major, minor A&A and renovation works
- Draft out propose timeline for project as well as coordinating and solving of on-site issues
- Upon completion conduct site inspections and carry out project supervisions and co-ordination for A&A and project works
- Preparing draft contract specifications for calling of quotation/tender for maintenance works (M&E maintenance work (ACMV, Electrical, BMS and other services)
- Preparation of CAPEX and OPEX budget for maintenance and upgrading works related to M&E and maintenance
- Reviewing of all yearly maintenance contract for implementation and monitoring and supervision of vendors and contractors working within the mall
- First point of contact for any emergency breakdown (24 hours standby) Knowledge in electrical, ACMV system, Uninterrupted Power Supply (UPS) and Fire protection system (FPS) And CCTV System
- Issuing of PO for services via SAP system
- Conduct yearly fire drill and part of the firefighting team.
Executive
CIMB Bank Berhad
05.2010 - 06.2014
- Involve in workspace planning, designing, implementation of space/layout proposal, restacking and new projects for various departments
- Project value ranges from $150,000 to $5.5 million
- Designing the floor layout in accordance to user requirements
- Developing of the draft tender specifications, elevation & shop drawing, M&E drawing
- Draft out propose timeline for project
- Coordinating and solving of onsite issues
- Conduct tender exercise for all renovation works
- Conduct site inspections and carry out project supervisions and coordination for all renovation works
- Preparing contract specifications for calling of quotation/tender for maintenance works (M&E maintenance works, security & CCTV and other ad-hoc requests)
- Preparation of CAPEX and OPEX budget for maintenance and upgrading works related to M&E and maintenance
- Monitor and supervision of vendors and contractors working in the bank premises
- Plan, prepare, monitor and update of infrastructure maintenance program, projects schedule, update annual budget and expenditure for infrastructure maintenance works for common office space, server rooms, and customer facing areas
- Planning and execution for end user relocation within the required period upon completion of the A&A
- First point of contact for any emergency breakdown (24 hours standby) Knowledge in electrical, ACMV system, Uninterrupted Power Supply (UPS) and Fire protection system (FPS) And CCTV System.
Technical Officer
Keppel FMO
01.2008 - 05.2010
Technician
United Premas Limited
09.2004 - 12.2007
Education
BSc - Facilities Management
Liverpool John Moores University
Diploma - Mechanical Engineering
PSB Academy
Higher Nitec - Electrical Engineering
ITE East Tampines
Skills
Workforce Planning
Key Performance Indicators
Standard Operating Procedures
Logistics Management
Cost Reduction
Operational Excellence
Project planning and development
Customer Service
Organizational Management
Problem-Solving
Planning and Implementation
Team Leadership
Operations Management
Operational Efficiency
Maintenance Planning
Decision-Making
Health and safety compliance
Management
Risk Management
Performance monitoring
Budgeting and forecasting
Policies and procedures implementation
Project Leadership
Asset Management
Team direction
Budgeting and financial management
Schedule Coordination
Emergency Preparedness
Building inspections
System inspections
Environmental Compliance
Blueprint Interpretation
Blueprint Reading
Space Planning
Technical knowledge
Energy management
Schedule Management
Building Maintenance
Budget Administration
Performance Evaluation
Service contracts management
Space Utilization
Cost-reduction methods
Operations Oversight
Planning and scheduling
Leadership and supervision
Personnel Oversight
Strategic Planning
Project Management
Attention to Detail
Analytical Skills
Multitasking Abilities
Equipment Operation
Effective Communication
Adaptability and Flexibility
Delegation skills
Professionalism
Access Control
Waste Management
Problem-solving abilities
Team Collaboration
Team building
Adaptability
Reliability
Interpersonal Skills
Continuous Improvement
Availability
2 months notice period
Certification
Apply Emotional Competence to Manage Self and Others in a Business Context, 2014-01-01
Skillsets
- Facilities Management and Operations
- Vendor and Contract Management
- Project Management and Delivery
- Tender and Project evaluation with contract awarding
- Portfolio Management
- Operations requirement and delivery
- Team Management and Leadership
- Construction Management
- M&E and Building construction knowledge
- BCM and BCP requirement
- Fire Safety requirement
- Tenant relations
- Capex and Opex with SAP knowledge
- Microsoft Words, Excel, PowerPoint, Visio, Autocad and SAP application
Salary
7000 (neg)
Reasonforjobchange
Professional development
Jobspecialization
Whole spectrum of Facilities Management
Currentlocation
419 Hougang Ave 8, Singapore, #02-934
Personal Information
- Age: 42
- Nationality: Singaporean
- Marital Status: Married with 1 kid
Additional Information
I am currently in a transition state and undergoing training under SkillsFuture Career Transition Program to be a Sustainability Manager in the Built Environment. Looking to be trained and equip myself with the necessary tools and knowledge to enhance my career further.
Timeline
Technical Executive
CBM Pte Ltd
12.2017 - 05.2021
Private Hire Driver
Grabtaxi Holdings Pte Ltd
09.2016 - 11.2017
Assistant Engineer
Parkway Pantai Limited
07.2015 - 08.2016
Engineering Executive
City Development’s Limited
07.2014 - 07.2015
Executive
CIMB Bank Berhad
05.2010 - 06.2014
Technical Officer
Keppel FMO
01.2008 - 05.2010
Technician
United Premas Limited
09.2004 - 12.2007
Operations Manager
AWWA School @ Bedok
9 2022 - Current
Property Manager
UEMS Solutions Pte Ltd
5 2021 - 9 2022
BSc - Facilities Management
Liverpool John Moores University
Diploma - Mechanical Engineering
PSB Academy
Higher Nitec - Electrical Engineering
ITE East Tampines