Crew Member 1 Year 3 Months Golden Donuts PTE LTD | 10.2019 - 01.2021
Operated cash register efficiently, handling transactions accurately and providing excellent customer service.
Collaborated with team members to streamline order fulfillment processes during peak hours.
Assisted in training new crew members on operational protocols and customer service techniques.
Monitored inventory levels, assisting with stock replenishment to minimize shortages and waste.
Show Description
Intern 4 Months ST Aerospace | 01.2021 - 05.2021
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Show Description
Part time 10 Months Golden Donuts | 05.2021 - 03.2022
Managed tasks efficiently in busy settings.
Collaborated effectively with team members and worked independently on assignments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Show Description
Crew Member 6 Months Golden Village | 09.2022 - 03.2023
Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Responded promptly to customer inquiries, resolving issues to enhance satisfaction and loyalty.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from the management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Show Description
Intern 4 Months Rms Marine & Offshore Service (Singapore) Pte. Ltd | 04.2023 - 08.2023
Participated in continuous improvement initiatives, suggesting enhancements to streamline operations and reduce waste.
Sorted and organized files, spreadsheets, and reports.
Analyzed problems and worked with teams to develop solutions.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Show Description
Crew member 9 Months Golden Village | 08.2023 - 05.2024
Delivered exceptional customer service in fast-paced environment; ensuring customer satisfaction and repeat business.
Assisted in training new staff on operational procedures and best practices for efficient service delivery.
Maintained cleanliness and organization of workstations, contributing to a welcoming atmosphere for customers.
Collaborated with team members to streamline order processing, enhancing overall workflow efficiency during peak hours.
Handled cash transactions accurately, managing cash register operations and daily sales reconciliation tasks.
Show Description
National service 2 Years Singapore Civil Defence Force | 05.2024 - 05.2026
Performed duties during 24-hour shifts
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Show Description
Crew Member 3 Months Golden Village | 05.2026 - Current
Ensured cleanliness and organization of workstations, adhering to food safety standards.
Assisted in training new crew members on operational procedures and customer service techniques.
Managed inventory levels by monitoring stock and placing orders as necessary for daily operations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Show Description