Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline

Mohammad Nifail Bin Mohammed Nizam

Golden Village

Work Preference

Job Search Status:

Not actively looking

Desired Job Title

Crew MemberNational serviceCrew memberInternCrew Member
7
Years of experience
4
years of post-secondary education

Motivated professional with experience in fast-paced environments, specializing in training new team members and optimizing operational procedures. Strong focus on time management and problem-solving to achieve exceptional service delivery.

Work History

Crew Member

1 Year 3 Months
Golden Donuts PTE LTD | 10.2019 - 01.2021
  • Operated cash register efficiently, handling transactions accurately and providing excellent customer service.
  • Collaborated with team members to streamline order fulfillment processes during peak hours.
  • Assisted in training new crew members on operational protocols and customer service techniques.
  • Monitored inventory levels, assisting with stock replenishment to minimize shortages and waste.

Intern

4 Months
ST Aerospace | 01.2021 - 05.2021
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Part time

10 Months
Golden Donuts | 05.2021 - 03.2022
  • Managed tasks efficiently in busy settings.
  • Collaborated effectively with team members and worked independently on assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Crew Member

6 Months
Golden Village | 09.2022 - 03.2023
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Responded promptly to customer inquiries, resolving issues to enhance satisfaction and loyalty.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Intern

4 Months
Rms Marine & Offshore Service (Singapore) Pte. Ltd | 04.2023 - 08.2023
  • Participated in continuous improvement initiatives, suggesting enhancements to streamline operations and reduce waste.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Crew member

9 Months
Golden Village | 08.2023 - 05.2024
  • Delivered exceptional customer service in fast-paced environment; ensuring customer satisfaction and repeat business.
  • Assisted in training new staff on operational procedures and best practices for efficient service delivery.
  • Maintained cleanliness and organization of workstations, contributing to a welcoming atmosphere for customers.
  • Collaborated with team members to streamline order processing, enhancing overall workflow efficiency during peak hours.
  • Handled cash transactions accurately, managing cash register operations and daily sales reconciliation tasks.

National service

2 Years
Singapore Civil Defence Force | 05.2024 - 05.2026

Performed duties during 24-hour shifts

  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Crew Member

3 Months
Golden Village | 05.2026 - Current
  • Ensured cleanliness and organization of workstations, adhering to food safety standards.
  • Assisted in training new crew members on operational procedures and customer service techniques.
  • Managed inventory levels by monitoring stock and placing orders as necessary for daily operations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Higher National ITE Certificate in Marine & Offsho - Marine Engineering

ITE Headquarters & ITE College Central | 2 Ang Mo Kio Dr | 04.2022 - 03.2024

Nitec Certificate in Aerospace Technology - Aerospace Engineering

ITE Headquarters & ITE College Central | 2 Ang Mo Kio Dr | 01.2019 - 12.2021

Skills

Customer service
Cash handling
Safe food handling
Multitasking and organization
Time management
Point of sale operations
Problem-solving
Teamwork and collaboration
Verbal and written communication
Leadership qualities
Self-discipline
Safety awareness
Learning agility
Inventory management
Adaptability

Timeline

Crew Member

Golden Village
05.2026 - CurrentRead More

National service

Singapore Civil Defence Force
05.2024 - 05.2026Read More

Crew member

Golden Village
08.2023 - 05.2024Read More

Intern

Rms Marine & Offshore Service (Singapore) Pte. Ltd
04.2023 - 08.2023Read More

Crew Member

Golden Village
09.2022 - 03.2023Read More

ITE Headquarters & ITE College Central

Higher National ITE Certificate in Marine & Offsho from Marine Engineering
04.2022 - 03.2024Read More

Part time

Golden Donuts
05.2021 - 03.2022Read More

Intern

ST Aerospace
01.2021 - 05.2021Read More

Crew Member

Golden Donuts PTE LTD
10.2019 - 01.2021Read More

ITE Headquarters & ITE College Central

Nitec Certificate in Aerospace Technology from Aerospace Engineering
01.2019 - 12.2021Read More
Mohammad Nifail Bin Mohammed Nizam