Strategic HR professional with 9+ years of experience driving business outcomes through talent management, fostering employee engagement, and spearheading organizational development initiatives. Results-driven and detail-oriented, with a proven track record of delivering exceptional results and providing top-notch support to employees and management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
HR Generalist
FIDENS Engineering Pte Ltd
02.2021 - 06.2025
Drove HR operations and strategy across the full employee life-cycle, supporting a workforce of 78 employees.
Spearheaded the end-to-end recruitment process for both head office and work-site personnel, consistently meeting staffing needs and ensuring a robust talent pipeline.
Managed all facets of government-mandated work pass applications, renewals, and cancellations, ensuring 100% compliance.
Administered a comprehensive insurance portfolio, including Work-men Compensation (WICA), Foreign Worker Medical Insurance (FWMI), Motor, Public Liability, and Fire policies.
Developed and implemented targeted training and development programs that enhanced employee competency and skill sets.
Conducted performance reviews and provided strategic recommendations to leadership, contributing to employee growth and organizational improvement.
Designed and managed competitive compensation and benefits packages, successfully improving employee retention and reducing turnover by 26%.
Fostered a positive work environment through effective employee relations, feedback management, and the implementation of recognition programs.
Ensured adherence to all relevant government regulations, laws, and company policies, mitigating compliance risks.
Senior HR Officer
UGL Group Limited
09.2007 - 05.2020
Managed the end-to-end on-boarding process, including preparing documentation, creating employee records in the HR system, and coordinating new-hire logistics.
Drafted and issued all formal correspondence, including employment, termination, and other official letters.
Maintained and updated the company handbook and managed the HR department's email account.
Scheduled and coordinated interviews, medical check-ups, and conducted new employee inductions.
Administered employee benefits, including processing claims reimbursement and managing the leave administration system.
Provided critical support to the HR Executive and HR Manager.
Maintained the confidentiality of all employee data, ensuring the accuracy and integrity of HR records.
Generated essential HR reports, including manpower strength and other key statistical data for leadership review.
Prepared and submitted mandatory manpower reports to regulatory bodies and agencies.
Served as the primary point of contact for all employee inquiries, providing timely resolution or escalating issues to the appropriate department.
Provided comprehensive clerical and administrative support to the HR department and Heads of Department (HOD’s), including assistance with on-boarding matters.
Devised hiring and recruitment policies for 120-employee company.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Distributed employee engagement surveys to identify areas of improvement.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Discovered and resolved complex employee issues that affected management and business decisions.
Education
High School Diploma -
Republic Polytechnic
9 Woodlands Ave 9, Singapore
10.2026
Skills
Leadership & Team Management
Effective Communication & Interpersonal Skills
Analytical & Problem-Solving Skills
Confidentiality & Discretion
Organizational & Time Management
Adaptability & Flexibility
Talent Management & Development
HR Technology & Systems (InfoTech, QuickHR, JustLogin)
Accomplishments
Documented and resolved grievances which led to conflict.
Supervised team of work place health & safety to staff members.
Used AI & easy apps on mobile phone to develop inventory tracking, quality and quantity checking's to generate in spreadsheets.
Certification
Modular Certificate in Effective HR Communication (2025-07)
Modular Certificate in Business Operations (2025-04)
Modular Certificate in Human Resource Management (2024-09)
ADDITIONAL CERTIFICATIONS
Certificate (SOA) in WSQ - Deliver Service Excellence (2009)
Site Supervisor at NKH Construction Equipment pte ltd (Kienta Engineering Construction pte ltd)Site Supervisor at NKH Construction Equipment pte ltd (Kienta Engineering Construction pte ltd)