Summary
Overview
Work History
Education
Skills
National service
Timeline
Generic
MOHAMMAD FADHIL BIN MORSID

MOHAMMAD FADHIL BIN MORSID

Summary

I’m Fadhil, IT/AV specialist with over 6 years of experience. I hold a Higher Nitec in Filmmaking from College Central and have expertise in audio visual and IT. I’m passionate about leveraging technology to solve complex problems and currently exploring AI integration in software solutions.”

Overview

14
14
years of professional experience

Work History

Operations Executive- IT /AV Service Specialist

Far East Organization
Woodsquare/ Far East Plaza
09.2021 - Current

Manage 2 offices WoodSquare & Far East Plaza.

IT/AV:

  • IT Tech Lounge, improve the digital literacy of the organisation by advocating and educating users on the use of corporate IT tools and solutions to increase work productivity.

• Work with various IT teams to promote and educate users on new productivity tools and IT solutions via road shows, classroom training etc

• Develop user operating guides and animated training videos to engage and encourage

users to self-learn and train.

• Maintain IT knowledge-based articles to provide accurate, meaningful, and simple-to-

follow content that helps users to mitigate issues quickly.

• Identify areas for improvement and develop solutions to improve user engagement.

• Manage outsourced partners to provide deployment and end user support services for AV

equipment, desktop PC, notebooks, office phones, mobile devices, and all IT peripherals.

• Collaborate with Group Admin team to identify improvement areas in the support and

maintenance of AV equipment set up the corporate meeting rooms.

• Participate in regular checks, troubleshooting and minor repairs on AV equipment setup.

• Provide support to escalated cases from the outsourced Service Desk or complaints on

Service Desk reported by end users.

Office Operation:

  • 1st level support in Electrical faults & trips (MCB, RCCB etc).
  • Daily hands-on troubling shoot, routine daily maintenance.
  • Attend all maintenance job requests.
  • Respond to urgent breakdown.
  • Conduct root cause analysis for equipment breakdown.
  • Support teammates in equipment maintenance and troubleshooting.
  • Manage all systems (Electrical ,Aircon, lights, doors, CCTV, AV, etc)
  • To get quote for all maintenance renewal
  • Assists in setting up of the training rooms and Auditorium accordingly to clients’ requirements.
  • Maintains the cleanliness of all training rooms and general facilities in the Business Centre.
  • Conducts regular checks to identify issues with IT equipment or appliances breakdown.
  • Supports in troubleshooting and minor repairs of IT equipment or general appliances.
  • Detects and reports the need for major maintenance repairs.
  • Manages and replenish stock of supplies (i.e. stationery, refreshments) by anticipating clients’ requirements, ordering supplies, and distributing supplies where necessary
  • Any other ad-hoc duties as assigned.

Av Technician

UEMS PTE LTD
05.2018 - 09.2021

Set up and prepare meeting rooms and functions rooms for meetings.
• Audio visual coverage for all live events and meetings in the building.
• Set up for live concerts
• Provide basic training for users
• Barco Software and projector for Movie Screening
• Theatre setup for live events
• Respond to Audio Visual maintenance issues immediately upon notification
• Perform preventive maintenance program on M&E equipment, including plumbing and electrical Routine inspection of all public area to ensure good condition and corrective action is taken accordingly. (If needed)
• Other duties as assigned by Managing Agent

AV Technician

DVI Solution Pte Ltd
03.2018 - 05.2018
  • Attend to IT/AV/VC related issues – Cisco Video Systems.
  • On Standby Support for VIP/President townhalls/meetings.
  • Training Maintenance/Reporting of faulty equipment.
  • Support basic Computer and Laptop issues.
  • Preventive Maintenance. Provide Training for users.

Immigration Officer

Immigration & Checkpoint Authority
05.2017 - 02.2018
  • As a HAS (ICA) are responsible for implementing and laws, regulations and ICA policies
  • Duties and responsibilities, which demand qualities of leadership, initiative and integrity, include screening passports and passengers on arrival and departure, and participating in investigations and operations to detect smugglers and illegal immigrants.
  • Screening passports and passengers on arrival and departure.

Film Technical Crew

Freelance - Grip Lighting Department
12.2013 - 01.2015
  • A film crew is a group of people, hired by a production company, for the purpose of producing a film or motion picture.A film crew is divided into different departments, each of which specializes in a specific aspect of the production.Within the production stage there are also three clearly defined sequential phases- pre-production, principal photography and post-production

Film Lighting Technician (Rental Equipments)

Bert Lighting House
12.2013 - 01.2015
  • Liaise with external vendors for any equipment upgrade or replacement for faulty equipments
  • Pack and check equipment before and after renting
  • Routine House keeping duities
  • Other related duties as assigned

Lighting & Sound Crew (AV Technician)

The Production People
03.2011 - 12.2013
  • The Production People is a technical production company based in Singapore, providing best-in-class equipment and reliable, friendly crew for a wide range of events and clientele throughout Asia
  • We work very closely with our clients to deliver exceptional events that strike a positive impression in the minds of each and every audience member.

Technician

HOTEL INTERCONTINENTAL SINGAPORE
08.2012 - 10.2012
  • Perform preventive maintenance program on hotel M&E equipment, including plumbing/sanitary system to standard
  • Execution of maintenance work order in guest rooms, public area and hotel facilities
  • Respond to maintenance issues immediately upon notification
  • Routine inspection of all public area to ensure good condition and corrective action is taken accordingly
  • Serve as an active member of hotel emergency response team
  • To carry out other job assignments by superiors.

Education

HIGHER NITEC IN FILMMAKING (CINEMATOGRAPHY ), Advance lighting set up for filming., Camera movement., Camera angle., Settings for bigger camera., Post production., Audio recording for dubbing. -

Institute Of Technical Education
04.2015

NITEC IN ELECTRICAL TECHNOLOGY(LIGHTING & SOUND), Basic Electrical wiring., Basic live, sound and lighting programming knowledge., Setup for audio and lighting boards. -

Institute Of Technical Education
12.2013

Skills

  • Operations Management
  • Operational Excellence
  • Operations Oversight
  • Team Leadership
  • Engineering
  • Process Improvements
  • Customer Service
  • Teamwork and Collaboration
  • Inventory Tracking and Management
  • Decision-Making
  • Data Management
  • Excel
  • Proficient in Software

National service

30 SINGAPORE COMBAT ENGINEER

05/2015 - 03/2017

  • Typical Field Engineer tasks include demolition, fortification and the building of wire obstacles and minefields, while Plant Engineers operate heavy construction machinery
  • The battalion consists of three field companies and a Mechanized Equipment Company.

Achievement

Awarded with Company/Platoon best

Timeline

Operations Executive- IT /AV Service Specialist

Far East Organization
09.2021 - Current

Av Technician

UEMS PTE LTD
05.2018 - 09.2021

AV Technician

DVI Solution Pte Ltd
03.2018 - 05.2018

Immigration Officer

Immigration & Checkpoint Authority
05.2017 - 02.2018

Film Technical Crew

Freelance - Grip Lighting Department
12.2013 - 01.2015

Film Lighting Technician (Rental Equipments)

Bert Lighting House
12.2013 - 01.2015

Technician

HOTEL INTERCONTINENTAL SINGAPORE
08.2012 - 10.2012

Lighting & Sound Crew (AV Technician)

The Production People
03.2011 - 12.2013

HIGHER NITEC IN FILMMAKING (CINEMATOGRAPHY ), Advance lighting set up for filming., Camera movement., Camera angle., Settings for bigger camera., Post production., Audio recording for dubbing. -

Institute Of Technical Education

NITEC IN ELECTRICAL TECHNOLOGY(LIGHTING & SOUND), Basic Electrical wiring., Basic live, sound and lighting programming knowledge., Setup for audio and lighting boards. -

Institute Of Technical Education
MOHAMMAD FADHIL BIN MORSID