

I’m Fadhil, IT/AV specialist with over 6 years of experience. I hold a Higher Nitec in Filmmaking from College Central and have expertise in audio visual and IT. I’m passionate about leveraging technology to solve complex problems and currently exploring AI integration in software solutions.”
Manage 2 offices WoodSquare & Far East Plaza.
IT/AV:
• Work with various IT teams to promote and educate users on new productivity tools and IT solutions via road shows, classroom training etc
• Develop user operating guides and animated training videos to engage and encourage
users to self-learn and train.
• Maintain IT knowledge-based articles to provide accurate, meaningful, and simple-to-
follow content that helps users to mitigate issues quickly.
• Identify areas for improvement and develop solutions to improve user engagement.
• Manage outsourced partners to provide deployment and end user support services for AV
equipment, desktop PC, notebooks, office phones, mobile devices, and all IT peripherals.
• Collaborate with Group Admin team to identify improvement areas in the support and
maintenance of AV equipment set up the corporate meeting rooms.
• Participate in regular checks, troubleshooting and minor repairs on AV equipment setup.
• Provide support to escalated cases from the outsourced Service Desk or complaints on
Service Desk reported by end users.
Office Operation:
Set up and prepare meeting rooms and functions rooms for meetings.
• Audio visual coverage for all live events and meetings in the building.
• Set up for live concerts
• Provide basic training for users
• Barco Software and projector for Movie Screening
• Theatre setup for live events
• Respond to Audio Visual maintenance issues immediately upon notification
• Perform preventive maintenance program on M&E equipment, including plumbing and electrical Routine inspection of all public area to ensure good condition and corrective action is taken accordingly. (If needed)
• Other duties as assigned by Managing Agent
30 SINGAPORE COMBAT ENGINEER
05/2015 - 03/2017
Achievement
Awarded with Company/Platoon best