Summary
Overview
Work History
Education
Skills
Websites
Certification
Domainroleexpertise
Professional Development
Languages
Timeline
Generic

Mohammad Deepak Shamsheer

Singapore

Summary

Progressively accomplished Cloud Engineer with a track record of success providing technical support. Excellence in provisioning cloud infrastructure based on use case and performing deployments following the DevOps principles. Proficient in technologies such as Azure, DevOps, Kubernetes, Docker, Terraform, AWS, infrastructure as code (IaC) and proactive reliability strategies to optimize cloud environments. Articulate communicator with outstanding analytical abilities, problem-solving, decision-making, and interpersonal skills. Currently working for banking consumer client and responsible for managing Cloud infrastructure Database operations, and DevOps based applications & infrastructure availability, performance & security and ensure the continuous availability and scalability of mission-critical systems.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Vice President

DBS Bank LTD
09.2019 - Current
  • Designed, implemented, and optimized cloud infrastructure solutions across AWS, Azure, and Google Cloud Platform (GCP), ensuring scalability, security, and high availability for critical systems
  • Led the cloud migration of on-premise applications to cloud environments, reducing operational costs by 30% while improving application performance and scalability
  • Implemented Infrastructure as Code (IaC) using Terraform and CloudFormation, automating cloud resource provisioning and improving environment consistency across development and production stages
  • Architected and managed containerized environments using Docker and Kubernetes, enabling streamlined deployments and improving the resiliency of cloud-based applications
  • Designed and managed CI/CD pipelines with Jenkins, GitLab CI, and DevOps, enabling faster, reliable deployments and seamless integration between development and operations teams
  • Developed cloud security policies, implemented IAM roles, network segmentation, and data encryption to ensure cloud environments adhered to security best practices and compliance requirements
  • Implemented cloud-native monitoring and alerting using CloudWatch, Prometheus, and Datadog to monitor system performance, detect issues early, and reduce downtime
  • Collaborated with cross-functional teams (development, operations, security) to establish and enforce best practices for cloud resource management, deployment, and incident management
  • Delivered technical leadership on cloud security best practices, including IAM management, data encryption, and regulatory compliance (e.g., GDPR, HIPAA)
  • Worked closely with the product and engineering teams to translate business requirements into effective cloud architectures, driving both innovation and operational efficiency
  • Optimized cloud infrastructure costs through regular audits and adjustments to compute, storage, and networking resources, reducing overall cloud spend by 20%

DevOps & SRE Specialist

nSearch GLOBAL PTE LTD
07.2017 - 09.2019
  • Company Overview: Client DBS
  • Developed and optimized CI/CD pipelines for fast, reliable code integration and delivery using Jenkins, GitLab CI, and CircleCI, enabling smoother deployments and reducing errors in production
  • Applied DevOps principles to streamline collaboration between development and operations teams, fostering a culture of continuous improvement and reducing cycle times
  • Implemented container orchestration with Kubernetes and Docker to manage microservices architecture and improve scalability and fault tolerance in production environments
  • Managed the reliability of critical production systems by introducing SRE methodologies, ensuring optimal performance and system uptime
  • Proactively managed system reliability by establishing site reliability engineering (SRE) practices, including SLIs, SLOs, and SLAs, to ensure high system uptime and mitigate production issues
  • Led system observability efforts, designing and deploying robust monitoring, logging, and alerting systems to track service health and identify performance bottlenecks
  • Enhanced system observability by implementing Prometheus, Grafana, and ELK Stack for centralized logging, performance metrics, and alerting
  • Played a key role in disaster recovery planning and implementing high-availability architectures to prevent single points of failure and reduce recovery time objectives (RTO)
  • Led post-incident analysis (post-mortems) and continuous improvement initiatives, driving better incident response strategies and enhancing system reliability
  • Client DBS

Application Support Engineer & DevOps Engineer

i-exceed technology solutions & The Boston Group pte ltd
08.2013 - 07.2017
  • Company Overview: Client DBS
  • Provided application support for mission-critical systems, ensuring high availability, performance, and reliability of production environments
  • Managed and resolved application incidents and escalations, troubleshooting complex issues across multiple platforms (Linux, Windows, AWS, Azure)
  • Monitored system health and performance using monitoring tools (e.g., Nagios, Datadog, CloudWatch), responding to alerts and resolving issues in a timely manner to minimize downtime
  • Worked closely with development teams to debug and resolve application defects, implementing fixes in code and configurations to improve application stability
  • Supported CI/CD pipelines by resolving issues during the build and deployment process, ensuring smooth software delivery from development to production
  • Performed root cause analysis (RCA) for recurring application failures and worked with development and operations teams to implement permanent solutions, reducing future incidents
  • Analyzed and tracked service requests and incidents in the ticketing system (e.g., Jira, ServiceNow), providing timely status updates and resolution documentation
  • Managed database performance and queries (e.g., SQL, NoSQL) to ensure smooth application functionality and efficient data retrieval
  • Performed regular system checks to ensure application systems were running smoothly, ensuring minimal downtime and high user satisfaction
  • Provided on-call support for critical application issues, ensuring rapid response and resolution to minimize service interruptions
  • Documented troubleshooting procedures, known issues, and application configurations to streamline future support and knowledge sharing
  • Contributed to system upgrades and patches, working with IT operations to implement changes with minimal disruption to production environments
  • Client DBS

Infrastructure Engineer - WebSphere Application Server Specialist

Renaissance Solutions Pte Ltd
07.2012 - 08.2013
  • Company Overview: Client IBM
  • Designed, implemented, and maintained WebSphere Application Server (WAS) environments for mission-critical applications, ensuring high availability, performance, and scalability
  • Installed, configured, and tuned WebSphere Application Server for various application environments (development, staging, production) to optimize resource utilization and reduce downtime
  • Managed WebSphere clustering and load balancing for increased fault tolerance and seamless traffic distribution across multiple instances
  • Automated the provisioning and deployment of WebSphere environments using Ansible, Puppet, and Shell Scripts, reducing manual configuration errors and improving deployment speed
  • Worked closely with application and development teams to ensure that WebSphere configurations and application deployments aligned with best practices for security, performance, and scalability
  • Conducted performance tuning and optimization of WebSphere configurations, including JVM tuning, memory management, and garbage collection to meet performance benchmarks
  • Led the troubleshooting and resolution of WebSphere-related issues, including application crashes, performance degradation, and system outages, ensuring minimal disruption to business operations
  • Integrated WebSphere with other infrastructure components such as databases (e.g., Oracle, DB2), load balancers (e.g., F5), and LDAP for authentication and authorization
  • Monitored WebSphere performance using tools like IBM Tivoli, Dynatrace, and CloudWatch, generating proactive alerts for resource issues, and conducting root cause analysis (RCA) on incidents
  • Provided on-call support for WebSphere production environments, ensuring quick resolution of issues and adherence to SLA for application uptime
  • Assisted in the upgrade and migration of WebSphere application environments, ensuring minimal disruption and seamless transition to new versions or configurations
  • Created and maintained detailed documentation for WebSphere configurations, deployment procedures, and disaster recovery plans to streamline support and recovery efforts
  • Client IBM

Specialized Infrastructure Engineer

Mphasis, an HP Company Pvt. Ltd
12.2010 - 06.2012
  • Specialized in managing and maintaining WebSphere Application Server infrastructure for high-traffic applications, ensuring continuous service availability and optimal performance
  • Implemented WebSphere high-availability architectures using clustering, load balancing, and failover mechanisms to guarantee uninterrupted services during peak loads and failures
  • Developed and deployed custom monitoring scripts and alerting systems to track the health of WebSphere environments, proactively identifying and resolving issues before they impact end-users
  • Designed and implemented WebSphere security configurations, including SSL certificate management, and integrated with enterprise IAM solutions for centralized authentication
  • Assisted in cloud migration efforts, transitioning legacy WebSphere-based applications to cloud environments (AWS, Azure), ensuring smooth integration with cloud-native services
  • Conducted root cause analysis (RCA) and led post-incident reviews, identifying opportunities for system improvements and enhancing operational resilience
  • Collaborated with cross-functional teams to optimize DevOps workflows and improve the efficiency of the application deployment process through WebSphere CI/CD integration
  • Provided technical support for troubleshooting WebSphere performance issues, working closely with application teams to debug complex issues and implement fixes
  • Proactively monitored system health and performance using tools such as IBM Tivoli, CloudWatch, and Datadog, addressing issues before they impact users and minimizing downtime
  • Led incident response efforts, resolving WebSphere-related issues (e.g., JVM crashes, performance degradation, application errors) and performing root cause analysis (RCA) to implement long-term fixes
  • Developed and maintained disaster recovery plans for WebSphere environments, ensuring business continuity and system restoration within defined RTOs (Recovery Time Objectives)
  • Collaborated with development, operations, and security teams to ensure seamless integration of WebSphere with other applications, databases, and infrastructure components
  • Produced and maintained technical documentation for WebSphere environment configurations, troubleshooting steps, and deployment procedures, enabling better team collaboration and faster issue resolution

Education

Bachelor of Information Technology (B-Tech IT) - Information Technology

Sreenivasa Institute of Technology and Management Studies

Skills

    AWS, Azure,Google Cloud Platform (GCP),CloudFormation,EC2,Lambda,Jenkins,GitLab CI,CircleCI,Terraform,Ansible,Docker,Kubernetes,Helm,Python,Java,Nodejs,Bash,Ruby,Go,GitLab CI/CD,EKS,AKS,GKE,Git,GitHub,Bitbucket,GitLab,Prometheus,Grafana,CloudWatch,Datadog,ELK Stack,IAM,VPC,Security Groups,VPN,API Gateway,SSL/TLS,Scrum,Kanban,DevOps-driven SDLC

Certification

  • AWS Certified DevOps Engineer – Professional
  • AWS Certified Solutions Architect - Associate
  • AWS Certified Developer - Associate
  • AWS Certified Cloud Practitioner certificate
  • ForgeRock Certified Access Management Specialist
  • Certified Kubernetes Administrator (CKA)
  • Certified Kubernetes Application Developer (CKAD)
  • GOOGLE ASSOCIATE CLOUD ENGINEER
  • DBS SRE
  • DBS Bronze Titan
  • IBM WebSphere Application Server Network Deployment v7.0 Core Administration

Domainroleexpertise

  • Cloud Engineer (AWS/GCP)
  • Site Reliability Engineer
  • Cloud Cost Optimization
  • DevOps Implementation
  • Platform Engineer

Professional Development

  • Regular participant in DevOps and Cloud Architecture webinars, conferences, and meetups to stay current with the latest technologies and best practices.
  • Actively contribute to open-source cloud and DevOps tools on GitHub to share knowledge and collaborate with other professionals.

Languages

English

Timeline

Vice President

DBS Bank LTD
09.2019 - Current

DevOps & SRE Specialist

nSearch GLOBAL PTE LTD
07.2017 - 09.2019

Application Support Engineer & DevOps Engineer

i-exceed technology solutions & The Boston Group pte ltd
08.2013 - 07.2017

Infrastructure Engineer - WebSphere Application Server Specialist

Renaissance Solutions Pte Ltd
07.2012 - 08.2013

Specialized Infrastructure Engineer

Mphasis, an HP Company Pvt. Ltd
12.2010 - 06.2012

Bachelor of Information Technology (B-Tech IT) - Information Technology

Sreenivasa Institute of Technology and Management Studies

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Mohammad Deepak Shamsheer