
A detail-oriented Operations Analyst with demonstrated expertise in driving data-driven process improvements across diverse industries. Holds a global academic background with a BA (Hons) in Business Management (UK), an Executive MBA (US), and diplomas in Financial Analytics, Leadership & Management, and Data Science. Skilled in Power BI dashboard development, KPI tracking, workflow automation, and business-IT coordination. Proficient in transforming operational data into actionable insights, managing H365 user lifecycles, supporting RPA implementations, and validating integrations using Postman and REST APIs. Recognised for analytical rigour and executive acumen, consistently enhancing efficiency and operational visibility.
Experienced with providing comprehensive program support to streamline operations and assist project teams. Utilizes problem-solving abilities to address challenges and ensure smooth workflow. Track record of demonstrating organizational skills and effective communication to support team objectives.
Data Visualisation & Reporting: Power BI (dashboard creation, DAX, report design), Excel (pivot tables, charts, KPI summaries)
I have a strong interest in crypto investing, particularly through platforms like crypto.com, which offer a seamless blend of accessibility, security, and innovative financial tools. I appreciate how crypto.com integrates traditional finance with digital asset management—enabling users to earn rewards, track portfolios, and engage with Web3 services in one ecosystem. My curiosity extends beyond trading; I’m keen on understanding the underlying technologies, market dynamics, and regulatory landscapes that shape the future of digital currencies. This aligns with my broader professional focus on data-driven decision-making and emerging tech adoption.