Mohammad Al Ghazali

Responsibilities

Facility / Infrastructure Maintenance

• Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems.

• Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems.

• Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning.

• Operates and maintains plumbing, fire suppression, and life-safety systems.

• Implements energy efficiency measures.

• Assists team members on coordinating critical infrastructures.

• Works on assignments requiring considerable judgment and initiative.

• Understands implications of work and makes recommendations for solutions.

Vendor Support

• Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.

• Assists with the creation and submission of scripts for maintenance.

• Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).

• In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date.

Site Administration & Incident Support

• Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts.

• Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions.

• Responds to all on-site incidents, including failures, significant problems and delays.

• Performs Root Cause Analysis (RCA) and make recommendations for solutions.

• Supports the on-site staff during incidents.

• Demonstrates and supports processes and procedures are followed and adhered to.

Work Orders & Additional Projects

• Completes skilled work requests and circuit installations.

• Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.

• Carries out more complex infrastructure projects.

• Supports life cycle maintenance/end of life. infrastructure projects and critical replacements.

Collaboration

• Collaborates with others to resolve difficult facility incidents.

• Effectively collaborates within the department; may mentor team members on skilled maintenance activities.

• Maintained up-to-date knowledge regarding industry best practices, driving continuous improvement within the organization''s facilities management processes.
• Managed contractors effectively, ensuring timely completion of facility-related projects while minimizing disruptions to daily operations.

• Perform routine inspections and preventative maintenance on critical systems like UPS, generators, and HVAC.
• Monitor data center infrastructure for optimal performance and to prevent downtime.
• Maintain and operate environmental controls to ensure the correct temperature and humidity levels.
• Quickly diagnose and resolve issues with electrical, mechanical, and IT systems.
• Respond promptly to alarms and equipment failures to minimize downtime.
• Repair or replace faulty components in critical systems.
• Manage electrical distribution systems, including switchgear and power panels.
• Maintain UPS systems, batteries, and backup generators for emergency power support.
• Ensure continuous and reliable power supply to all critical systems.
• Maintain cooling systems, ensuring optimal operation of CRAC units.
• Monitor environmental conditions using sensors and other tools.
• Ensure compliance with operational standards for temperature and humidity.
• Follow safety protocols such as lockout/tagout and confined space entry procedures.
• Ensure compliance with relevant regulations and standards (e.g., OSHA, NFPA).
• Maintain and inspect fire suppression systems for safety compliance.
• Keep detailed logs of maintenance activities, repairs, and incidents.
• Prepare reports on system performance, maintenance work, and any incidents.
• Document compliance with safety regulations and operational standards.
• Work closely with IT, facilities, and engineering teams to maintain seamless operations.
• Coordinate with vendors and contractors for maintenance and repair services.
• Communicate system status and issues effectively to stakeholders.
• Stay updated on advancements in critical environment management and technologies.
• Participate in ongoing training to enhance technical skills and knowledge.
• Identify opportunities to improve system efficiency and reliability.

• Perform routine inspections and preventative maintenance on critical systems like UPS, generators, and HVAC.
• Monitor data center infrastructure for optimal performance and to prevent downtime.
• Maintain and operate environmental controls to ensure the correct temperature and humidity levels.
• Quickly diagnose and resolve issues with electrical, mechanical, and IT systems.
• Respond promptly to alarms and equipment failures to minimize downtime.
• Repair or replace faulty components in critical systems.
• Manage electrical distribution systems, including switchgear and power panels.
• Maintain UPS systems, batteries, and backup generators for emergency power support.
• Ensure continuous and reliable power supply to all critical systems.
• Maintain cooling systems, ensuring optimal operation of CRAC units.
• Monitor environmental conditions using sensors and other tools.
• Ensure compliance with operational standards for temperature and humidity.
• Follow safety protocols such as lockout/tagout and confined space entry procedures.
• Ensure compliance with relevant regulations and standards (e.g., OSHA, NFPA).
• Maintain and inspect fire suppression systems for safety compliance.
• Keep detailed logs of maintenance activities, repairs, and incidents.
• Prepare reports on system performance, maintenance work, and any incidents.
• Document compliance with safety regulations and operational standards.
• Work closely with IT, facilities, and engineering teams to maintain seamless operations.
• Coordinate with vendors and contractors for maintenance and repair services.
• Communicate system status and issues effectively to stakeholders.
• Stay updated on advancements in critical environment management and technologies.
• Participate in ongoing training to enhance technical skills and knowledge.
• Identify opportunities to improve system efficiency and reliability.

• Installed effective and reliable plumbing systems.
• Handled plumbing situations and replaced and installed minor parts.
• Worked to install and maintain the plumbing system in large-scale facilities.
• Responded to emergencies during work hours.
• Conducted service inspections and tested systems to ensure normal function.
• Facilitated and arranged meetings with customers from various facilities.
• Created quotations and invoices for clients.
• Ordered plumbing and electrical parts.
• Collaborated with general contractors, electricians and other professionals.
• Installed, repaired and maintained pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures.

• Installed effective and reliable plumbing systems.
• Handled plumbing situations and replaced and installed minor parts.
• Worked to install and maintain the plumbing system in large-scale facilities.
• Responded to emergencies during work hours.
• Conducted service inspections and tested systems to ensure normal function.
• Facilitated and arranged meetings with customers from various facilities.
• Created quotations and invoices for clients.
• Ordered plumbing and electrical parts.
• Collaborated with general contractors, electricians and other professionals.
• Installed, repaired and maintained pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures.

• Maintained, inspected, and organized the warehouse.
• Served as a liaison between the warehouse and clients.
• Received, unloaded, and placed incoming inventory items appropriately.
• Inspected products for defects and damages.
• Examined incoming and outgoing shipments.
• Processed and packaged orders accurately.

• Maintained, inspected, and organized the warehouse.
• Served as a liaison between the warehouse and clients.
• Received, unloaded, and placed incoming inventory items appropriately.
• Inspected products for defects and damages.
• Examined incoming and outgoing shipments.
• Processed and packaged orders accurately.

• 2 years National Service in Singapore Police Force.
• Certificate of Accomplishment for completion of Police Officers Basic Course (Jan 2019 - Apr 2019).
• Deployment to F1 and National Day for Securing Purposes.
• Deployment to other Specialist Divisions Commander's Award Testimonial.

• 2 years National Service in Singapore Police Force.
• Certificate of Accomplishment for completion of Police Officers Basic Course (Jan 2019 - Apr 2019).
• Deployment to F1 and National Day for Securing Purposes.
• Deployment to other Specialist Divisions Commander's Award Testimonial.

• Maintained up-to-date knowledge of all retail promotions.
• Worked well with other employees to ensure smooth processes.
• Answered any questions regarding inventory, sales, and promotions.

• Maintained up-to-date knowledge of all retail promotions.
• Worked well with other employees to ensure smooth processes.
• Answered any questions regarding inventory, sales, and promotions.

• Handled food with sanitation and safety in mind.
• Maintained up-to-date knowledge of all retail promotions.
• Helped to increase customer return rates by providing excellent customer service at all times.
• Properly handled all financial transactions.
• Provided customers with the proper change due.
• Helped kitchen staff when needed.

• Handled food with sanitation and safety in mind.
• Maintained up-to-date knowledge of all retail promotions.
• Helped to increase customer return rates by providing excellent customer service at all times.
• Properly handled all financial transactions.
• Provided customers with the proper change due.
• Helped kitchen staff when needed.

• Greeted customers with a smile and encouraged feedback pertaining to their shopping experience.
• Provided customers with relevant information and suggestions.
• Handled window displays and changed them for each season.
• Carefully and accurately rang up items and neatly packed customer bags.
• Answered any questions regarding inventory, sales, and promotions.

• Greeted customers with a smile and encouraged feedback pertaining to their shopping experience.
• Provided customers with relevant information and suggestions.
• Handled window displays and changed them for each season.
• Carefully and accurately rang up items and neatly packed customer bags.
• Answered any questions regarding inventory, sales, and promotions.

• Loaded and unloaded items from machine conveyors.
• Reported any machine malfunctions or safety issues to the supervisor.
• Coordinated schedules with various transportation companies.
• Performed minor equipment maintenance when necessary.
• Packed and wrapped boxes.
• Unpacked and arranged items on shelves.
• Offered assistance to other staff during lulls in the day.

• Loaded and unloaded items from machine conveyors.
• Reported any machine malfunctions or safety issues to the supervisor.
• Coordinated schedules with various transportation companies.
• Performed minor equipment maintenance when necessary.
• Packed and wrapped boxes.
• Unpacked and arranged items on shelves.
• Offered assistance to other staff during lulls in the day.

• Followed instructions from superiors and took initiative when appropriate.
• Brought forth excellent customer service skills and a commitment to customer satisfaction.
• Checked prices and promotional rates for customers.
• Provided excellent customer service at all times.
• Ascertained customers' needs and wants.
• Kept up to date with product information.
• Helped customers identify and purchase products.

• Followed instructions from superiors and took initiative when appropriate.
• Brought forth excellent customer service skills and a commitment to customer satisfaction.
• Checked prices and promotional rates for customers.
• Provided excellent customer service at all times.
• Ascertained customers' needs and wants.
• Kept up to date with product information.
• Helped customers identify and purchase products.