MOHAMED SHARJUN MOHAMED SHAJAHAN
Singapore
Summary
With a strong foundation in leadership, communication, and problem-solving skills, excels at motivating teams, fostering collaboration, and driving operational excellence to achieve organizational goals. Expertise and leadership abilities are valuable assets that aim to leverage in order to drive growth and deliver measurable impact in a progressive organization.
Overview
6
6
years of professional experience
Work History
Senior Manager
Ministry of Manpower
02.2021 - 01.2024
- Implemented measures to address noncompliance, ensuring worker welfare.
- Strengthened engagement initiatives to support stakeholder relationships.
- Conducted performance evaluations for development.
- Coordinated tasks to streamline operations and enhance performance.
- Consistently monitored staff performance to identify improvement opportunities.
Management Executive
Ministry of Social and Family Development
11.2020 - 01.2021
- Support clients through the process of applying for grants and solutions.
- Manage timely submission of required documentation.
- Gathered necessary data related to grant funding.
- Achieved numerous objectives within designated deadlines.
- Provided regular updates to candidates through emails.
Operations Executive
LHN Group Pte Ltd
06.2020 - 11.2020
- Ensured seamless facility operations.
- Overseeing and sustaining operational functions.
- Managed operations and workflow of properties.
- Perform regular evaluations to ensure property upkeep.
- Address complaints effectively.
- Guaranteed adherence to safety protocols and facility regulations.
- Responded to inquiries through emails and calls efficiently.
Critical Support Executive
Gojek Pte Ltd
02.2019 - 02.2020
- Enhanced efficiency through effective problem solving.
- Leveraged Salesforce to streamline customer relationship management processes.
- Produced detailed documentation on critical incidents.
- Conducted outbound calls to clients.
- Managed incoming customer queries to deliver effective resolutions.
- Handled difficult customer situations with poise.
- Organized support workload considering both client demands and company objectives.
- Handled updates for knowledge base across media sources.
Bank Associate
UOB Pte Ltd
08.2018 - 11.2018
- Executed UAT processes.
- Conducted portal evaluations and system assessments.
- Analyzed and resolved system issues using various programming languages.
- Maintained data integrity and security.
- Documented test results for project completion.
Automotive Technician
ST Kinetics
10.2017 - 08.2018
- Ensured operational readiness through thorough vehicle checks.
- Led overhaul operations seamlessly.
Education
Bachelor's of Science - Aeronautics
Embry Riddle Aeronautica University
Singapore12.2019
Diploma - Aerospace Engineering
Temasek Polytechnic
Singapore05.2015
Skills
- Strategic Strategic Decision Making
- Effective Time Management
- Efficient Learning Ability
- Skilled at Meeting Tight Deadlines
- Effective Leadership
- Decision Making
- Communication Skills
- Management
- Computer Skills
- Ability to Multitask
- Ability to Work in a Team
- Microsoft Office
Languages
English
Tamil
Hobbies and Interests
- Cricket
- Badminton
- Gym
- Swimming
- Console Games
Extracurricular Activities
Cricket, 06/01/23, Present, S7 Cricket Club, Singapore Cricket, 05/01/18, 12/31/19, Embry Riddle Aeronautical University, Singapore, Captain of Cricket Team in University.
Timeline
Senior Manager
Ministry of Manpower
02.2021 - 01.2024
Management Executive
Ministry of Social and Family Development
11.2020 - 01.2021
Operations Executive
LHN Group Pte Ltd
06.2020 - 11.2020
Critical Support Executive
Gojek Pte Ltd
02.2019 - 02.2020
Bank Associate
UOB Pte Ltd
08.2018 - 11.2018
Automotive Technician
ST Kinetics
10.2017 - 08.2018
Diploma - Aerospace Engineering
Temasek Polytechnic
Bachelor's of Science - Aeronautics
Embry Riddle Aeronautica University
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