Summary
Overview
Work History
Education
Skills
Accomplishments
National Service
Driving Lic
Personal Information
Interests
Timeline
Generic

Mohamed SHAHIN BIN MOHAMED KASSIM

Summary

To maintain train for revenue service, attending CM train for troubleshoot faulty CBTC, Comms radio and ATSS equipment

Overview

6
6
years of professional experience

Work History

TECHNICAL OFFICER 2

SMRT TRAIN
8 2017 - 7 2023
  • Wrote detailed narrative reports for use in investigations.
  • Directed flow of traffic in construction zones and guided vehicles around automobile accidents.
  • Frequently inspected production area to verify proper equipment operation.
  • Coordinated operations with other emergency service groups.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
  • Responded to calls regarding domestic disturbances and civil complaints.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Improved overall department efficiency by streamlining processes and implementing new policies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Reported safety and fire hazards observed on routine patrols and during inspections.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

SUPERVISOR

ENGIE Pte Ltd (FORMERLY KEPPEL FMO
07.2013 - 07.2016
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Achieved results by working with staff to meet established targets.
  • Frequently inspected production area to verify proper equipment operation.
  • Observed packing operations to verify conformance to specifications.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Monitored workflow to improve employee time management and increase productivity.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Developed strong communication and organizational skills through working on group projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.

Tecnical Officer

MECOMB PTE LTD
03.2010 - 06.2013
  • Addressed public questions, complaints and requests and provided necessary assistance.
  • Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Championed diversity initiatives within the department, promoting an inclusive work environment where all employees felt valued and respected.

Education

Skills

Project supervisor install CBTC rail signal

undefined

Accomplishments

  • COURSE ATTENDED: INVOLVEMENT SMRT RAIL SIGNALLING BIG PROJECT AND CHANGI AIRPORT SKYTRAIN PROJECT
  • Troubleshoot CBTC SINGNALLING TRAIN.
  • Analysis LDC logs ATS Alarm logs and plot graph
  • WSQ IDENTIFY COMPONENTS AND SYSTEM OF RAPID TRANSIT SYSTEM (RTSO) 02/08/16
  • Wsq basic electrical safety (ES) 08/08/16
  • WSH BASIC ELECTRICAL SAFETY (SFW) 08/08/16
  • WSQ APPLY WSH POLICY (WSM) 11/08/16
  • WSQ COMPLY WITH RAPID TRANSIT OPERATING PROCEDURED (ROPE) 16/08/16
  • ISO55001 ASSET MANAGEMENT SYSTEM (AMS) AWERENESS Elearning 24/08/16
  • IMPLEMENTING OPERATION FOR SERVICE EXCELLENCE 15/09/16
  • RAILWAYS SIGNALLING SYSTEM FUNDAMENTALS 23/09/16
  • NSEWL – COMMUNICATION BASED TRAIN CONTROL (CBTC) OPERATIONG AND MAINTENANCE OVERVIEW, ATS WORKSTATION 30/09/16, 10/25/16
  • HEALTH AND SAFETY ENVIRONMENT (HSE) POLICY. 11/07/16
  • NSEWL – MAINTAIN AUTOMATIC TRAIN SUPERVISION SYSTEM (ATSS) EQUIPMENT. 01/27/17
  • NSEWL – MAINTAIN COMMUNICATION BASED TRAIN CONTROL (CBTC) TRAINBORNE EQUIPMENT. 01/28/17
  • RECOGNISE THE LEADER IN YOU 06/05/17
  • INTRODUCTION TO INCIDENT MANAGEMENT SYSTEM (IMS) 08/29/17
  • CYBERSECURITY ELEARNING FOR OT LEVEL 12/11/18, 03/12/20
  • ELEARNING FOR IT CYBERSECURITY AWERENESS 12/11/18
  • WSQ RESPOND TO FIRE INCIDENT IN WORKPLACE 10/01/19
  • PDPA INTRODUCTION 10/21/19
  • NSEWL – PERFORM BASIC MAINTENANCE OF TRAIN RADIO SYSTEM 12/10/19
  • HR – CONFLICT OF INTEREST 02/27/20
  • HR POLICIES & PROCEDURES – MAINTAINING CONFIDENTIALITY 04/03/20, 06/16/20
  • ISO 9001 QMS AWERENESS E- MODULE 1 06/16/20
  • PDPA – CONSENT PURPOSE AND NOTIFICATION. 07/22/20
  • ISO14001 ENVIRONMENTAL MANAGEMENT SYSTEM. 10/22/20
  • PDPA – ACCESS AND CORRECTION, OPENNESS AND APPOINTMENT OF DPO. 05/23/21
  • TERRORISM THREAT ENVIRONMENT & TOPSIS. 01/17/22
  • IT CYBERSECURITY AWERENESS ELEARNING MODULE 3, 10/13/22
  • FUNDAMENTALS OF ENVIRNMENTAL SOCIAL, AND GOVERNANCE (ESG). 10/13/22
  • PERSONAL DATA PROTECTION ACT: INDIVIDUAL'S AUTONOMY OF PERSONAL DATA (PART 3). 04/03/23
  • EWLA – STRUCTURED ENGAGEMENT. 06/20/23

National Service

ROD 10/12/91

Driving Lic

09/02/11, 03/02/94, 06/22/23

Personal Information

  • Date of Birth: 06/21/73
  • Nationality: SINGAPOREAN
  • Marital Status: MARRIED

Interests

Motor sport

Timeline

SUPERVISOR

ENGIE Pte Ltd (FORMERLY KEPPEL FMO
07.2013 - 07.2016

Tecnical Officer

MECOMB PTE LTD
03.2010 - 06.2013

TECHNICAL OFFICER 2

SMRT TRAIN
8 2017 - 7 2023

Similar Profiles

  • Muhammad Hilmi Zainal Abidin

    Muhammad Hilmi Zainal AbidinMuhammad Hilmi Zainal Abidin

    Senior Assistant Station Manager at SMRT Train PTE LTDSenior Assistant Station Manager at SMRT Train PTE LTD

  • Riz Manas

    Riz ManasRiz Manas

    Intern at SMRT CorporationIntern at SMRT Corporation

  • DHANESHRAS PERUMAL

    DHANESHRAS PERUMALDHANESHRAS PERUMAL

    Technician at SMRT WOODLANDS DEPOTTechnician at SMRT WOODLANDS DEPOT

  • Audrey Cassagne

    Audrey CassagneAudrey Cassagne

    Technical Officer (TGO-2) at SA PATHOLOGYTechnical Officer (TGO-2) at SA PATHOLOGY

  • PARAG BABAN RAMTEKE

    PARAG BABAN RAMTEKEPARAG BABAN RAMTEKE

    Spearheaded cross-functional onboarding initiatives for Assist 365, streamlining access provisioning for global support teams. Directed migration of Amplify wikis to Engineering Hub, improving content discoverability and compliance. Resolved escalated incidents in Tier 1, 2, and 3 technical support, enhancing SLA resolution rates by 50%. Implemented security configurations for Microsoft 365 and Azure AD services, increasing identity security by 40%. Managed a team of technical writers responsible for developing wiki content for Amplify features. Facilitated weekly operational syncs and audit readiness activities, encompassing risk assessments, and SLA tracking. Collaborated with audit teams to achieve successful third-party security audits with zero non-conformities. Authored knowledge base articles and FAQs, decreasing support ticket volume by 15%. at Tech Mahindra AllyisSpearheaded cross-functional onboarding initiatives for Assist 365, streamlining access provisioning for global support teams. Directed migration of Amplify wikis to Engineering Hub, improving content discoverability and compliance. Resolved escalated incidents in Tier 1, 2, and 3 technical support, enhancing SLA resolution rates by 50%. Implemented security configurations for Microsoft 365 and Azure AD services, increasing identity security by 40%. Managed a team of technical writers responsible for developing wiki content for Amplify features. Facilitated weekly operational syncs and audit readiness activities, encompassing risk assessments, and SLA tracking. Collaborated with audit teams to achieve successful third-party security audits with zero non-conformities. Authored knowledge base articles and FAQs, decreasing support ticket volume by 15%. at Tech Mahindra Allyis

CREATE PROFILE
Mohamed SHAHIN BIN MOHAMED KASSIM