Mohamed Rafi Mohamed

• Responsible for facility operations, ensuring optimal conditions in the centres
• Implementing safety policies
• Attending to breakdowns, servicing, repairing, and emergency oversights
• Overseeing services such as security, maintenance, cleaning, and disinfection
• Handling emergency operations
• Planning space reorganization
• Ensuring compliance with legislation
• Performing administrative duties, including:
• Liaising with contractors to request quotes
• Ensuring cost quoted aligns with the contractual Schedule of Rate (SOR)
• Managing email correspondence

• Assist the Property Manager/Operations Manager to ensure full compliance with all contractual obligations of the Service Agreements.
• Oversee facilities management within the premises.
• Compile monthly utilities reports and tabulations.
• Prepare monthly M&E reports.
• Assist in the development and implementation of Standard Operating Procedures (SOPs) as necessary.
• Attend monthly meetings with clients and prepare meeting minutes.
• Provide updates on ad-hoc and outstanding issues.
• Attend to clients' feedback and requests.
• Coordinate preventive and corrective maintenance work schedules with the contractor and client.
• Provide costing and proposals for ad-hoc works/projects.
• Evaluate quotations submitted by contractors and present formal quotations to the client.
• Inspect completed work to ensure it meets quality standards and client satisfaction.
• Liaise with and manage contractors.
• Provide guidance, training, and supervision to technical staff to ensure proper execution of assigned tasks.
• Plan and schedule maintenance activities.
• Review and plan the monthly maintenance schedule.
• Oversee the timely and smooth execution of work by the staff.
• Any other assignments as and when directed by the Management.

• Conducting daily routine inspections of M&E operations equipment, including:
• Building Management System (BMS)
• Chillers
• AHUs (Air Handling Units)
• Generator no-load tests

• Supervising and coordinating contractors to execute Addition & Alteration (A&A) works in the building
• Liaising with contractors to request quotes, ensuring costs align with the contractual Schedule of Rate (SOR)
• Assisting in organizing the annual fire drill exercise for the building
• Performing administrative duties, including:
• Email correspondence with managers, clients, customers, and contractors to provide and request information including investigation reports, quotations received from contractors etc