Mohamed Izmir Bin Taufiq
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
National Servicemen
Singapore Police Force
08.2020 - 08.2022
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Participated in team-building activities to enhance working relationships.
Internship
Signify
09.2018 - 02.2019
- Sorted and organized files, spreadsheets and reports.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Collaborated in professional team to solve workflow issues.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Intern
Star Shield
04.2016 - 08.2016
- Interacted with customers by phone, email or in-person to provide information.
- Analyzed problems, identified solutions and made decisions.
- Sorted and organized files, spreadsheets and reports.
Ramp Operator
SJS Singapore
06.2015 - 08.2018
- Higher Nitec in Information Technology, SJS Singapore
- Airport environment
- Loading and unloading of baggage/cargo to and from aircraft
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Customer Services Agent
SATS Ltd
01.2013 - 12.2014
- Airport environment
- Assisted passengers for a smooth boarding during departure
- Meet and greet passengers on arrival
- Assisted passengers with special needs like wheelchair bound, mother with infant and young children, non-English speakers and unaccompanied minors/young travelers travelling alone
Education
Diploma - Electrical And Electronics
Republic Polytechnic
Singapore 05.2020
Higher Nitec - Information Technology
Institute of Technical Education College East
Singapore03.2017
GCE ‘N’ Level -
Pasir Ris Secondary School
Singapore12.2014
Skills
- Item Transport
- Pushback and Towing
- Physical Strength and Stamina
- Task Prioritization
- Equipment Inspection
- Customer Service
- Team Goals
- Baggage Management
- Quality Assessment and Assurance
- Workplace Safety
- Microsoft Word, PowerPoint, Excel
Languages
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Chinese (Mandarin)
Beginner (A1)
Timeline
National Servicemen
Singapore Police Force
08.2020 - 08.2022
Internship
Signify
09.2018 - 02.2019
Intern
Star Shield
04.2016 - 08.2016
Ramp Operator
SJS Singapore
06.2015 - 08.2018
Customer Services Agent
SATS Ltd
01.2013 - 12.2014
Diploma - Electrical And Electronics
Republic Polytechnic
Higher Nitec - Information Technology
Institute of Technical Education College East
GCE ‘N’ Level -
Pasir Ris Secondary School
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