Mohamed Fadhilad Bin Rahmat Mohamed

Personnel Management Personnel Management

• Manager (Block Management/Education Unit) at Ministry of Social and Family Development, Singapore (MSF)

As a Ministry of Social and Family Development Youth Guidance Manager, developing our youths through their rehabilitation and reintegration programs at the Singapore Boys’ Home, I play a pivotal role in shaping the lives of delinquent youths and those at risk. My primary responsibilities involve managing and mentoring these individuals, offering structured guidance and support to help them reintegrate into society as responsible and productive citizens. Key aspects of my role include:

• Discipline Management & Investigations: Enforcing disciplinary measures and conducting investigations in accordance with Standard Operating Procedures (SOP) to maintain order and accountability. Additionally, I employ Restorative Practice methods to repair relationships with the youths after enforcement.
• Motivational Interviewing: Utilizing evidence-based techniques to foster positive behavioral change, encouraging personal responsibility and growth.
• Trauma-Informed Care & Verbal Intervention: Implementing Trauma-Informed Care and Verbal Intervention strategies to manage behavior, ensuring sensitive and effective communication with youths who have experienced trauma.
• Civic Education & Life Skills Training: Delivering educational programs that inspire and educate youths on civic responsibility, critical thinking, and personal development.
• Operational Leadership: Managing day-to-day operations to ensure the safety, well-being, and security of residents within the assigned blocks.
• Personal Mastery Management: Providing one-on-one mentorship to guide youths in developing self-awareness, emotional intelligence, and resilience.

• Assisted the Head in ensuring the smooth provision of a centre
• Directed the development of service standards, performance indicators and operating guidelines
• Reviewed and developed plans for the strategic development, case management & operations management.
• Monitored staff performance and provide constructive feedback and coaching
• Led professional development activities for staff, strategic planning administrators and support staff.
• Collaborated network with affiliated Ministries and SSA to develop and maintain network standards, develop mission statements, and set performance goals & and objectives
• Highly efficient and dedicated social service practitioner with well-rounded case management experience in rehabilitation & investigation. Visible achievements developing cohesive through excellent supervisory and team management skills.
• Investigation & Adjudication. Carry out preliminary investigation of incidents and to conduct disciplinary actions.
• Assist the Head in the management of the Home's operations in compliance to the SOC and SOPs.
• Oversee implementation of measures to mitigate risk.
• To develop and review Business Continuity Plans.
• Managed budgets and allocated resources effectively to support initiatives and maintain fiscal responsibility.
• Advocated on behalf of the at district-level meetings, sharing successes, challenges, and future goals with stakeholders.
• Streamlined internal processes for increased efficiency and improved communication among departments.
• Established key partnerships with community & partners.
• Led staff recruitment efforts, selecting highly-qualified candidates who contributed positively to organisation.
• Served as a mentor for new staff, providing management strategies and instructional best practices.

• Manage and administer a team of Auxiliary Police Officers under the Airport Terminal Security Unit (ATSU) located at Changi Airport Singapore.
• Manage clients, stakeholders and all staff with operational business interest into Changi Airport via the issuance of valid airport passes, boarding & departure.
• Liaise directly with Changi Airport Group, Airport Police Division and Embassies with any matter relating to the Airport Operation.
• Conducted community programs to educate on drug abuse and violence prevention.

• Became familiar with production concepts and requirements for Mediacorp Singapore.
• Reviewed footage sequence by sequence to become familiar before assembling into final product.
• Organized and strung together raw footage into continuous whole accorded to scripts and instructions of directors and producer.