Summary
Overview
Work History
Education
Skills
Timeline
Extra-Curricular Activities
Generic

Mohamed Asraf Rilwan

Summary

Detail-oriented and adaptable professional with experience in retail and supply chain management. Known for effective teamwork and relationship building, contributing to streamlined operations and improved customer experiences. Ready to support business growth through enhanced service delivery.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Ferragamo
02.2024 - 07.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to attract customer attention and drive sales.
  • Processed inventory shipments, ensuring accurate stock levels on the sales floor.

Sales Executive

Salesworks
09.2023 - 12.2023
  • Developed product knowledge to effectively communicate features and benefits to customers.
  • Assisted in creating engaging face-to-face sales presentations tailored to customer needs.
  • Participated in training sessions to enhance selling techniques and product expertise.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Supply Chain Intern

Treasure One
09.2022 - 02.2023
  • Assisted in daily operational tasks, ensuring adherence to safety protocols and procedures.
  • Supported team in inventory management, utilizing tracking systems for efficient stock control.
  • Collaborated with colleagues to streamline workflow processes, enhancing overall productivity.
  • Increased sales by utilizing strong product knowledge and effective upselling techniques at weekly events.

Events Operator

Kidzania
11.2019 - 03.2020
  • Operated interactive exhibits, ensuring engaging experiences for children and families.
  • Facilitated safety protocols, enhancing visitor safety and operational efficiency.
  • Assisted in training new staff on exhibit operations and customer service standards.
  • Monitored exhibit functionality, promptly reporting issues to maintain optimal performance.

Education

Bachelor of Science - Supply Chain Management (Part-Time)

Singapore University of Social Sciences

Diploma - Accountancy

Singapore Polytechnic
05-2023

Skills

  • Resilience & Adaptability
  • Relationship Management & Networking
  • Problem-Solving
  • Teamwork & Collaboration
  • Strategic Thinking
  • Persuasive Communication & Negotiation
  • Negotiation
  • Customer Service
  • Emotional Intelligence

Timeline

Retail Sales Associate

Ferragamo
02.2024 - 07.2024

Sales Executive

Salesworks
09.2023 - 12.2023

Supply Chain Intern

Treasure One
09.2022 - 02.2023

Events Operator

Kidzania
11.2019 - 03.2020

Bachelor of Science - Supply Chain Management (Part-Time)

Singapore University of Social Sciences

Diploma - Accountancy

Singapore Polytechnic

Extra-Curricular Activities

Competitive Athlete & Strategic Leader

  • Leadership & Influence : Served as Captain and Vice Captain across secondary and tertiary levels; responsible for motivating teams, resolving conflicts, and executing game-day strategies to achieve competitive targets.
  • Professional Performance : Competed at the semi-professional/professional youth level with Balestier Khalsa FC and Albirex Niigata FC, fostering a high-performance work ethic and resilience in goal-oriented environments.
  • Key Takeaways : Developed elite-level discipline, strategic team coordination, and the ability to perform under high-pressure competitive environments.
Mohamed Asraf Rilwan