Abdul Kader
Summary
Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Currency Dealer
Crown Exchange Pte Ltd
12.2023 - Current
- Conducted detailed analysis of currency fluctuations, enabling prompt responses to sudden changes in the market conditions.
- Conducted regular audits of cash registers, ensuring accurate accounting of all transactions.
- Reduced discrepancies in cash handling by implementing strict cash management procedures.
- Maintained compliance with international regulations by updating internal policies and procedures related to foreign exchange activities.
- Completed high-quality alterations in a timely manner, contributing to increased customer satisfaction rates.
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
Remittance Officer
GCC Exchange Pte Ltd
07.2022 - 12.2023
- Efficiently processed and facilitated international money transfers, including remittances and currency exchange services
- Maintained meticulous records of all financial transactions, ensuring accuracy and compliance with company and industry standards
- Managed the daily determination of currency exchange rates, providing competitive rates for our corporate and individual customers
- Effectively addressed customer inquiries, concerns, and issues, ensuring prompt and satisfactory resolution
- Demonstrated flexibility in handling diverse tasks and responsibilities as directed by branch management to meet business needs.
Sales Executive
Malabar Gold & Diamonds
02.2021 - 05.2022
- Assumed the role of an acting manager, taking charge of floor operations in the absence of the store manager
- Responsible for ensuring the smooth operation of the store, including inventory management, staff coordination, and customer service
- Collaborated closely with the marketing teams to support and execute promotional events and campaigns
- Assisted in visual merchandising, set up of promotional displays, and other marketing initiatives to attract customers
- Provided exceptional customer service by actively engaging with customers, understanding their preferences, and offering tailored product recommendations
- Ensured a positive shopping experience and built lasting customer relationships
- Consistently met and exceeded sales targets by effectively promoting and selling jewelry products
- Leveraged product knowledge and customer engagement skills to drive sales growth
- Maintained a deep understanding of the features, qualities, and value of the jewelry products, enabling me to educate customers and make informed product recommendations.
Sound Technician
EventZas
12.2017 - 01.2021
- Proficiently set up and configured audio equipment, including mixing boards, sound systems, PA system and microphones to meet the specific requirements of each event
- Collaborated with DJs and event organizers to fine-tune sound sequences and transitions
- Took an active role in both preventive and corrective maintenance of all audio equipment, ensuring they were in top working condition at all times
- This included regular inspection and troubleshooting as needed
- Maintained strict control over sound quality and ensured that audio output was clear, balanced, and aligned with the event's requirements
- Acted quickly to resolve any technical issues or challenges that arose during events, minimizing disruptions and ensuring a seamless experience for attendees.
Fire Fighter
Singapore Civil Defence Force
01.2016 - 11.2017
- Responded to fire, rescue, and medical emergencies to protect lives and properties
- Assessed the risk of fire in buildings and compliance to safety regulations while testing and inspecting smoke alarms and fire suppression systems as necessary
- Surveyed and enforced routine fire safety and operational measures for Commercial & office premises.
Education
GCE 'N(T)' Level -
Balestier Hill Secondary School
Skills
- Microsoft Office
- Computer Hardware & Software Installation & Troubleshooting
- Audio Equipment Setup
- Wireless Systems Configuration
- Equipment Maintenance
- Payments Systems
- Banking Software
- Problem Solving
- Fast Learner
- Adaptability
- Customer Service Skills
- Communication
- Professionalism
Certification
- Respond to Fire & Hazmat Emergency, Singapore Civil Defence Force, 2016
- Respond to Fire Emergency in Building, Singapore Civil Defence Force, 2016
Accomplishments
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
Currency Dealer
Crown Exchange Pte Ltd
12.2023 - Current
Remittance Officer
GCC Exchange Pte Ltd
07.2022 - 12.2023
Sales Executive
Malabar Gold & Diamonds
02.2021 - 05.2022
Sound Technician
EventZas
12.2017 - 01.2021
Fire Fighter
Singapore Civil Defence Force
01.2016 - 11.2017
GCE 'N(T)' Level -
Balestier Hill Secondary School
- Respond to Fire & Hazmat Emergency, Singapore Civil Defence Force, 2016
- Respond to Fire Emergency in Building, Singapore Civil Defence Force, 2016
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