MOHAMED THAMEEM
Summary
Service-oriented Sales Manager with more than [12] years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Goal-oriented manager with distinguished experience in [MANUFACTURING] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Experienced [Operation and Sales Manager] with over [12] years of experience in [manufacturing]. Excellent reputation for resolving problems and improving customer satisfaction. Accomplished Sales Manager offering [12] years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager of Business Development and Sales
Lanyu Engineering Pte Ltd
08.2011 - Current
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Resolved customer issues quickly and managed over accounts to increase sales and meet quotas.
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
- Increased monthly gross sales and exceeded goals for sales, revenue and profit margins.
- Reduced costs through client and distributor price negotiations.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Directed activities and initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Maximized quality and reduced costs [98]% by maintaining QC objectives.
- Improved quality processes for increased efficiency and effectiveness.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Rejected defective products and approved correct products.
- Calibrated instruments and scales in production area and quality lab.
- Adhered to all legal, safety and health standards.
- Sorted product and provided expertise on non-conforming product requirements.
- Collaborated with contract representatives and oversaw quality control implementations and reporting.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Verified documentation of all process control parameters.
- Directed improvements in safety, product quality, service and cost efficiency.
- Recommended and executed quality improvements for production and product quality.
- Sourced materials to keep up with production goals and meet customer demands.
- Implemented quality improvement changes to minimize product defect rates.
Electrical Engineering Technician
KANCHI MARINE SERVICES PTE LTD
04.2011 - 06.2011
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
- Created, aligned, and optimized electrical instrumentation and testing equipment.
- Regularly operated logic and spectrum analyzers, frequency counters, oscilloscopes and other technical equipment.
- Wrote authoritative engineering specifications to clear up avoid confusing in field regarding design parameters or functions.
- Reviewed engineering design proposals and completed drawings to determine feasibility of each plan.
- Leveraged mastery of AutoCAD Electrical Toolset to develop and document electrical schematics.
- Monitored manufacturing operations of electrical devices for compliance with safety protocols.
- Calibrated and repaired existing systems to maintain functionality.
- Worked to create safe, low-cost and dependable designs.
Electrical Engineering Technician
WABCO - TVS INDIA LTD
05.2008 - 03.2011
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
- Developed training protocols in alignment with company quality standards and ISO 9000 regulations.
- Utilized knowledge of ISO 9000 standards to develop action plan for company certification.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Directed technical and administrative staff involved in quality control tasks.
- Used statistical process control (SPC) methods to detect and analyze manufacturing process data, applying process changes as needed.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Designed and performed product audits to verify quality control parameters were maintained across multiple production runs.
Education
High School Diploma -
A.D.J.DHARMAMBAL POLYTECHNIC COLLEGE
INDIA , TAMILNADUSkills
- Trained in consumer marketing
- Database Management
- Business development and planning
- New Business Development
- Review of contracts
- Sales presentations
- Strategic Planning
- Sales processes
- Analytical problem solver
- Sales Reporting
Languages
Tamil
Native language
English
Beginner
A1
Certification
- Certified International Diploma in Business Management [Camford International College 2021 - 2022]
- Certified [ISO 9000:2015 INTERNAL AUDITOR], [GIC] - [2020]
- Certified [WORKSHOP ON PRACTICAL RISK ASSESSMENT FOR RISK MANAGEMENT TEAM], [CDAS] - [2018]
- Certified [2D & 3D AUTOCAD DESIGNER], [SINGAPORE POLYTECHNIC] - [2018]
- Certified [SUPERVISORY MANAGEMENT SKILL - LEADING,COACHING,MANAGING], [SMF CORPORATE] - [2017]
- Certified [ISO 9000:2015 INTERNAL AUDITOR], [GREENSAFE] - [2017]
- Certified [FORKLIFT OPERATOR], [WDA] - [2016]
- Certified [BIZ SAFE 2 RISK MANAGEMENT], [WDA] - [2014]
- Certified [ISO 9000:2008 INTERNAL AUDITOR], [DAS] - [2013]
Timeline
Manager of Business Development and Sales
Lanyu Engineering Pte Ltd
08.2011 - Current
Electrical Engineering Technician
KANCHI MARINE SERVICES PTE LTD
04.2011 - 06.2011
Electrical Engineering Technician
WABCO - TVS INDIA LTD
05.2008 - 03.2011
High School Diploma -
A.D.J.DHARMAMBAL POLYTECHNIC COLLEGE
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