Summary
Overview
Work History
Education
Skills
Languages
Custom
Personal Information
Timeline
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Mohamed Shuhain

Doha,Qatar

Summary

Offering a strong foundation in technical skills and problem-solving abilities. Knowledgeable about maintaining and troubleshooting equipment, with strong communication and teamwork skills. Ready to use and develop technical expertise, analytical thinking, and adaptability.

Overview

16
16
years of professional experience

Work History

IT Support Technician

Edgeware (PVT) Ltd
Colombo
05.2009 - 11.2013
  • Maintenance, Troubleshooting of Desktop Pc's, Laptops
  • Operating System Installation
  • Hands on experience of All Desktop issues with hardware and Software related problems
  • Diagnosing and troubleshooting Laptop and desktop issues
  • Hardware installation, testing, cleaning, troubleshooting, repair and maintenance
  • Implementing and configuring the corporate LAN environment
  • Installation and configuration of network Printers
  • E-Mail Client Configuration & Support
  • Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop and LAN RELATED SKILL

Field Technician Lead - Ooredoo Qatar

Starlink Qatar
Doha
04.2014 - 12.2019
  • Troubleshoot copper & fiber terminations at any level
  • Installing Network Devices, Configuring Network Routers
  • Perform troubleshooting on system failures and identify bottlenecks to ensure long-term efficiency of the network
  • Work with subject matter experts and the project team to identify, define, collate, document, and communicate the data migration requirements.

FTTX Site Quality Controller (ISP) - Vodafone Qatar

Telephony Communication Technologies
Doha
01.2021 - 04.2023
  • Produces documents to generate weekly, monthly, and year-to-date quality reports
  • Analyzes and provides information about quality issues and corrective action implementation
  • Document the inspection results accordingly
  • Inspection covered includes the proper installation of wiring, termination, function test, calibration test of all various communication equipment and devices.


Filed Engineer

SIRTI MENA for Projects
Doha
08.2024 - Current
  • Collaborated with Back-end teams to optimize network performance
  • Conducted troubleshooting and repairs on network equipment, achieving a 95% first-time fix rate.
  • Ability to diagnose and resolve network and equipment issues efficiently.
  • Precise work to install and maintain telecommunications infrastructure.

Education

B. Dip. - ICT

IDM Computer Studies

Computer Hardware Engineering -

Turnkey IT Computer System

Diploma - Network Administrating

Turnkey IT Computer System

Microsoft Certified professional (MCP) - undefined

IDM Computer Studies

MCTS Training -

Winsys Networks

Skills

  • Network Installation
  • Telecommunication Systems
  • Fiber Optics
  • Network Installation & Troubleshooting
  • Documentation

Languages

Tamil
Proficient (C2)
English
Upper intermediate
Malayalam
Elementary
Hindi
Elementary

Custom

I do hereby certify that the above particulars are true and accurate for the best of my knowledge. If I am selected, I would perform the duties and responsibilities entrusted to me up to the highest satisfactory of my superiors.

Personal Information

  • Date of birth: 04/19/88
  • Gender: Male
  • Nationality: Sri Lankan
  • Marital status: Married

Timeline

Filed Engineer

SIRTI MENA for Projects
08.2024 - Current

FTTX Site Quality Controller (ISP) - Vodafone Qatar

Telephony Communication Technologies
01.2021 - 04.2023

Field Technician Lead - Ooredoo Qatar

Starlink Qatar
04.2014 - 12.2019

IT Support Technician

Edgeware (PVT) Ltd
05.2009 - 11.2013

Diploma - Network Administrating

Turnkey IT Computer System

Microsoft Certified professional (MCP) - undefined

IDM Computer Studies

B. Dip. - ICT

IDM Computer Studies

Computer Hardware Engineering -

Turnkey IT Computer System

MCTS Training -

Winsys Networks

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Mohamed Shuhain