Mohamed Shaindra
Summary
Proven in enhancing customer satisfaction at Royal T Group, I excel in efficient task completion and stress tolerance. Demonstrated ability to maintain high standards of cleanliness and hygiene, while fostering team collaboration. Skilled in food safety and possessing strong work ethic, I consistently contribute to successful team outcomes.
Offering collaborative and adaptable mindset, ready to thrive in dynamic service environment and learn new skills. Brings ability to quickly grasp industry-specific knowledge and apply effective communication and teamwork skills. Ready to use and develop multitasking and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fnb Service Crew ( Nene Chicken )
Royal T Group
09.2023 - 09.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained cleanliness and organization in the kitchen.
Banquet Server
Conrad Hotel
10.2022 - 01.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Retail Worker
Northface
10.2022 - 12.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Bachelor Of Mechanical Engineering - Mechanical Engineering
ITE CENTRAL
Yio Chu KangN Level - Nil
Yishun Town Secondary School
Yishun09.2022
PSLE - Nil
Balestier Hill Primary School
Toa Payoh09.2018
Skills
- Customer service
- Verbal and written communication
- Strong work ethic
- Team collaboration
- Cleanliness and hygiene
- Food safety knowledge
- Efficient task completion
- Stress tolerance
- Integrity and honesty
Certification
NYAA (Silver)
Timeline
Fnb Service Crew ( Nene Chicken )
Royal T Group
09.2023 - 09.2024
Banquet Server
Conrad Hotel
10.2022 - 01.2023
Retail Worker
Northface
10.2022 - 12.2022
Bachelor Of Mechanical Engineering - Mechanical Engineering
ITE CENTRAL
N Level - Nil
Yishun Town Secondary School
PSLE - Nil
Balestier Hill Primary School