MOHAMED RAFI
Summary
Seeking a rich and dynamic career opportunity to equip myself with the most advanced and relevant requirements and skillsets that a professional in the Informational Technology Industry needs. Build a pathway to a successful full-fledged career in being a IT Specialist and successfully grow with the Company in the long run.
Overview
2
2
years of professional experience
Work History
Operations Department Specialist
Singapore Civil Defence Force
09.2021 - 07.2023
- Use of SCDF’s incident monitoring system to actively monitor incoming emergency incidents and dispatch appliances to appropriate cases as fast as possible, be it a medical or fire incident
- Callbacks of ‘995’ calls to communicate and provide advice to the general public who require immediate medical assistance over the phone
- Fast paced environment with multitasking being a key skill, as we are dealing with life and death situations
- Vetted day-end/month-end statistical and performance reports & instituted amendments for an efficient handover
- Analysed on team performance and gave methodical insights on how to perform better so as to reduce the margin for dispatch timings and delays/errors
Accounts Assistant
Shivsagar Trading Pte. Ltd
07.2021 - Current
- Organising and managing of spreadsheets, sales, records and purchase ledgers
- Liaising with third party suppliers, clients and partners for SOAs and invoices
- Invoice processing and management
- Recording and filing of cash, cheque and online transactions
- Ensuring payments, amounts and records are updated and correct
SUBJECT REPRESENTATIVE, YISHUN
INNOVA JUNIOR COLLEGE
Civics Group Chemistry Subject Leader
- Discussed with teachers on recommendations and how classes can be conducted better
- Effective liaison between tutors and peers
- Prompt collection of study materials and dissemination of information
Vice-Captain
BASKETBALL, MONTFORT SECONDARY SCHOOL
- Vice-captained a school team in the North Zone Basketball League 2016, where we finished in 3rd place
Education
Cambridge GCE ‘A’ Level - Science
Yishun Innova Junior College (YIJC)
2020
Cambridge GCE ‘O’ Level, Science Faculty -
Montfort Secondary School
2018
Skills
- Proficient
- ACE Systems Software
- Microsoft Excel
- Accountings Operation
- Planning and Coordination
- Customer Relations
- Creative and Driven
- Mission Oriented
Accomplishments
- MOE Good Progress Award 2017
Nature
Very competitive person who always wants to do the best in everything he does, while looking out for my teammates.
Timeline
Operations Department Specialist
Singapore Civil Defence Force
09.2021 - 07.2023
Accounts Assistant
Shivsagar Trading Pte. Ltd
07.2021 - Current
SUBJECT REPRESENTATIVE, YISHUN
INNOVA JUNIOR COLLEGE
Civics Group Chemistry Subject Leader
Vice-Captain
BASKETBALL, MONTFORT SECONDARY SCHOOL
Cambridge GCE ‘A’ Level - Science
Yishun Innova Junior College (YIJC)
Cambridge GCE ‘O’ Level, Science Faculty -
Montfort Secondary School
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