Mohamed Gamal
Hotel & Service Property
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
2026
2026
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Assistant Supervisor
Rexy Contract Services PTE LTD
11.2024 - Current
- Submitted documentation and reports to upper management.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
Warehouse Assistant
Rexy Contract Services PTE LTD
12.2023 - 10.2024
Production Operator
Rexy Contract Services PTE LTD
8 2022 - 11.2023
- Assembling electronic parts and components
- Operating and testing machines, labeling and packing of goods
- Inspected final products for defects and flaws using proper QA procedures.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
Hotel Front Desk Receptionist
Aifu Resort El Montazah
5 2017 - 02.2021
- Collected room deposits, fees, and payments.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Performed administrative tasks such as filing, data entry, and inventory management to support hotel operations.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
Hotel Front Desk Receptionist
Regency Hotel Alexandria
06.2016 - 05.2017
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Enforced policies and procedures to increase efficiency.
- Monitored staff performance and provided feedback and guidance.
- Monitored hotel's budget and financial records.
- Coordinated with vendors for repair and maintenance of hotel.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Training for Land Surveyor
The Arab Contractors, Osman Ahmed Osman & Co.
06.2015 - 07.2015
- Learned and trained to use level device and total station device.
Education
B.A of Arts - Geography, Surveying and Cartography
The Higher Institute of Arts Studies - King Marriott Academy
09.2012 - 05.2016
Examination of the General Secondary School Education - undefined
Salah Salem Secondary School for Boys
09.2009 - 12.2012
Skills
- Microsoft Word
- Excel
- Powerpoint
- AutoCAD
- Assembly and production
- Continuous Improvement
- Material quality inspection
- Materials Handling
- Total Station Operation
- Topographic Surveys
- Topographic mapping
Address
Blk 780F, Woodlands Crescent, Singapore, S736780
Nationality
Egyptian
Certification
Licensed Operator Forklift, Singapore
Languages
5,6
Residency status
Long Term Visit Pass (LTVP)
No need for levy or quota
Timeline
Assistant Supervisor
Rexy Contract Services PTE LTD
11.2024 - Current
Licensed Operator Forklift, Singapore
08-2024
Licensed Perform Work at Height, Singapore
04-2024
Warehouse Assistant
Rexy Contract Services PTE LTD
12.2023 - 10.2024
Licensed Food Safety & Hygiene, Singapore
04-2023
Certified Phlebotomy, Singapore
11-2021
Certificate in repairing Mobile Hardware & Software, Smouha Academy, Egypt
11-2020
Hotel Front Desk Receptionist
Regency Hotel Alexandria
06.2016 - 05.2017
Training for Land Surveyor
The Arab Contractors, Osman Ahmed Osman & Co.
06.2015 - 07.2015
Certified Survey Programs and Devices, Elhawy Office for Survey Works & Geographical Information System, Egypt
07-2014
B.A of Arts - Geography, Surveying and Cartography
The Higher Institute of Arts Studies - King Marriott Academy
09.2012 - 05.2016
Examination of the General Secondary School Education - undefined
Salah Salem Secondary School for Boys
09.2009 - 12.2012
Production Operator
Rexy Contract Services PTE LTD
8 2022 - 11.2023
Hotel Front Desk Receptionist
Aifu Resort El Montazah
5 2017 - 02.2021
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