MOHAMED FIRDAUS BIN BORHAN
Singapore
Summary
Experienced in accounting and payroll system software, including MYOB, during studies at ITE. Proficiently managed security line, effectively handling difficult situations with problematic members of the public and addressing potential law-breaking incidents. Developed valuable skills in handling challenging scenarios through time at PDS International, gaining comprehensive understanding of safety industry. Adept in sales and service recovery.
Overview
2026
2026
years of professional experience
Work History
Community Engagement Specialist
Singapore Armed Forces
- Appointed as Supply Assistant, Planning ration, indent of items, managing on control equipments
Service Supervisor
PDS International Pte Ltd
10.2022 - Current
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
Certis Cisco
12.2020 - 01.2022
- Ensure safety within premises, follow according to procedures, ensuring smooth flow of traffic
Sales Assistant
Timberland
09.2016 - 03.2018
- Assist customers, handle stock take, ensure stock availability, visual merchandising
Sales Assistant
IKEA
10.2014 - 12.2014
- Assist customers, ensure availability
Education
PSLE -
Juying Primary School
01.2010
Nitec - Finance
ITE College West
12.2017
N / Level -
Choa Chu Kang Secoudary School
01.2014
Skills
- Microsoft Documents
- Microsoft Excel
- PowerPoint
- Communication
- Customer Service
- Work At Height
- Instrumentation
- Safety Procedure Documentation
Hobbies and Interests
- Playing Soccer
- Playing Video Games
- Playing Guitar
National Service
Community Engagement Specialist, Singapore Armed Forces, Supply Assistant, Planning ration, indent of items, managing on control equipments
Motorcycle
I enjoy to repair and also troubleshoot problems for my own motorcycle, it gives me knowledge on my own personal stuffs and also improves my mechanical skills.
Timeline
Service Supervisor
PDS International Pte Ltd
10.2022 - Current
Certis Cisco
12.2020 - 01.2022
Sales Assistant
Timberland
09.2016 - 03.2018
Sales Assistant
IKEA
10.2014 - 12.2014
Nitec - Finance
ITE College West
N / Level -
Choa Chu Kang Secoudary School
Community Engagement Specialist
Singapore Armed Forces
PSLE -
Juying Primary School
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