Mohamed Feroz Bin Kassim
Inspector
Summary
Experienced professional with a successful track record in diverse industries. Recognized as a high achiever and goal-driven. Valued for reliability, dependability, and strong teamwork. Eager to acquire and enhance skills. Committed and diligent worker who prioritizes customer interests above all else.
Overview
23
23
years of professional experience
Work History
Inspector
Ministry of Manpower
03.2021 - Current
- Performing inspections at dormitories, ensuring strict adherence to the Foreign Employee Dormitories Act (FEDA) regulations
- Showcased a commitment to upholding standards and fostering a compliant environment
- Holds a position as the FEDA Trainer for the district, illustrating an ability to impart specialized knowledge and expertise to team members
- Highlighted role as a key influencer in shaping a living environment aligned with regulatory requirements
- Creating and orchestrating the daily manpower schedule for a 18-member team
- Emphasized the capability to deploy teams effectively for site inspections while seamlessly managing leave and absence, optimizing productivity
- Monitoring medical evacuations from dormitories, underlining a swift and decisive approach
- Emphasized the commitment to ensuring the safety and well-being of individuals through timely and accurate reporting
- Stakeholder engagement and collaboration: Organizing impactful events and talks for migrant workers, fostering collaboration with internal and external stakeholders such as SPF, NGOs, and employers
- Illustrate dedication to creating a supportive and informed community
- Dispute resolution expertise: Emphasized the role in addressing cases and disputes involving employers and employees
- Showcase a track record of resolving issues related to salary, housing, food, and accommodation andd demonstrating a fair and diplomatic approach to conflict resolution
Last Mile Operations Personnel
Federal Express (S) Pte Ltd
01.2014 - 02.2021
- Efficient Time Management: Demonstrated expertise in time-critical route planning and execution, showcasing the ability to navigate and optimize routes swiftly
- Highlight a track record of meeting scheduled pick-ups and deliveries promptly, ensuring operational efficiency
- Strategic Route Operation: Showcase proficiency in operating routes with precision to guarantee the timely completion of scheduled tasks
- Emphasize the ability to manage time effectively, ensuring optimal use of resources and meeting daily delivery targets
- Customer Relationship Management: Highlight the skill in maintaining positive relationships with customers along the route
- Showcase the ability to address queries about shipping methods, providing excellent customer service and fostering a positive image for the company
- Sales Growth Initiatives: Illustrated a proactive approach to building sales on the route, emphasizing the ability to identify opportunities for upselling or cross-selling
- Showcased an entrepreneurial mindset in expanding business prospects while on the field
Logistics Coordinator
Quadrep Marketing (S) Pte Ltd
01.2012 - 12.2013
- Inventory Management: Showcased strong inventory management skills, demonstrating the ability to efficiently handle incoming and outgoing shipments
- Highlight a track record of maintaining accurate and organized inventory records
- Strategic Driver Scheduling: Illustrate expertise in planning the daily scheduling of drivers for local deliveries, ensuring timely and efficient distribution to customers
- Emphasize the ability to optimize routes for cost-effective and prompt deliveries
- Versatile B2B and B2C Operations: Executing both Business-to-Business (B2B) and Business-to-Customer (B2C) operations, showcasing adaptability and a comprehensive understanding of diverse supply chain dynamics
- Export Document Preparation: Preparing export documents for shipments handled by third-party logistics (3PL)
- Demonstrated attention to detail and adherence to regulatory requirements for smooth and compliant international shipments
- Collaborative Vendor Relations: Illustrated the ability to liaise effectively with vendors, contractors, and other departments to obtain shipping quotations and issue purchase orders
- Emphasize strong communication skills and the capacity to build positive relationships for streamlined operations
- Compliance Management: Showcased proficiency in managing the Goods and Services Tax (GST) permit, ensuring accurate and timely submission to the Inland Revenue Authority of Singapore (IRAS)
- Highlight a commitment to regulatory compliance and meticulous record-keeping
Auxiliary Police Officer
Certis Cisco Pte Ltd
09.2003 - 12.2008
- Performing various armed enforcement duties engaged by clients
- Access control, crowd management, identifying potential threats, prisoner external escort, ad-hoc event enforcement duties
- Protecting lives and property duly vested with full power of a Police Officer
Guardsman
Singapore Armed Forces (National Service)
06.2001 - 08.2003
- 1st Guards Battalion Best Combat/ Infantry Unit for work year 02/03
- PES A Full-time National Serviceman (Rifleman)
- Certificate of Conduct: Very Good
Education
Diploma - Logistics and Supply Chain Management
Singapore Institute of Materials Management (SIMM)
O Level - English
N Level - English
Springfield Secondary School
Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Creative problem-solving
Conflict resolution
Attention to detail
Effective writing
Critical thinking
Personal Information
- Date of Birth: 12/22/80
- Driving License: Class 3
Awards
- MOM
- FedEx
- Certis Cisco
Trainingrecords
- SOR 203 Foreign Employee Dormitories ACT (FEDA), MOM Academy
- Course (ITDC) (SOR 402) REG: ACE - SOR Intermediate Training & Development Regional Command ACE, Singapore
- SOR 121 Employment of Foreign Manpower Act (EFMA), MOM Academy
- Balancing Service with Authority, Civil Service College, Singapore
- SOR 126 Work Injury Compensation Act, MOM Academy
- SOR 204 Employment Act, MOM Academy
- SDWTC Write to Communicate, British Council, Singapore
- Building Positive Relationships Through Effective Conversational Skills, CRECS12-23003
- Basic Handling Difficult Customer Situations, CRHDCVL-23003
Timeline
Inspector
Ministry of Manpower
03.2021 - Current
Last Mile Operations Personnel
Federal Express (S) Pte Ltd
01.2014 - 02.2021
Logistics Coordinator
Quadrep Marketing (S) Pte Ltd
01.2012 - 12.2013
Auxiliary Police Officer
Certis Cisco Pte Ltd
09.2003 - 12.2008
Guardsman
Singapore Armed Forces (National Service)
06.2001 - 08.2003
Diploma - Logistics and Supply Chain Management
Singapore Institute of Materials Management (SIMM)
O Level - English
N Level - English
Springfield Secondary School