Mohame Fazlan Rizly
Singapore
Summary
Experienced in Mediterranean cuisines, specializing in Spanish dishes and wines. Proficient in crafting flavorful and authentic recipes that highlight the vibrant flavors of the region. Well-versed in menu planning, sourcing ingredients, and employing culinary techniques unique to Mediterranean cooking. Committed to providing exceptional dining experiences that transport guests to the sun-soaked shores of the Mediterranean.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trainee Server
Foc restaurant
- Recognized as Employee of the Month 3 times for excellent service
- Responsible for training new waitstaff in food handling, hygiene, and safety procedures
- Assisted kitchen staff with food preparation
- Ensured that all guests received exceptional service.
Captain
Foc Sentosa
- Prepared and served specialty dishes at tables as required
- Trained and periodically assisted all cashiers
- Checked with customers to ensure that they are enjoying their meals and take action to correct any problems
- Acted as waitstaff supervisor when required
- Assisted manager in ordering supplies and tracking inventory.
Supervisor
Foc Sentosa
- Assisted all the departments when it's required
- Trained all the staff about beverages, food and service
- Handled all the month end and year end inventories
- Assisted sommelier with taking care of wines and wine orderings.
Group Sommelier/ Outlet Manager
Foc Sentosa
05.2024 - Current
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Established lasting relationships with winemakers, importers, distributors, allowing access to limited-production wines or early releases unavailable elsewhere.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Group Sommelier
Foc Group
05.2023 - Current
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Conducted regular staff training sessions on wine knowledge, enabling team members to provide excellent service to guests.
Assistant Restaurant Manager/ Sommelier
01.2021 - Current
- Administer purchasing and receiving procedures
- Analyse alcoholic beverage business
- Analyse service quality and customer satisfaction
- Conduct staff performance assessment process
- Develop and motivate team members through capability development
- Manage training
- Manage wine business
- Prepare and serve wine.
Assistant Restaurant Manager
Foc Sentosa
01.2020 - 02.2021
- Research new wholesale food suppliers and negotiate prices
- Calculate future needs in kitchenware and equipment and place orders, as needed
- Manage and store vendors' contracts and invoices
- Coordinate communication between front of the house and back of the house staff
- Gather guests' feedback and recommend improvements to our menus.
Education
Level 2 Certificate - Beverages
Shatec
Singapore08.2017
Level 1 Certificate - Beverages
Shatec
Singapore 02.2017
Diploma In Hotel And Restaurant Service - Hospitality
Dimensions International College
04.2015
Certificate - Personality Development
American College of Higher Education
Sri Lanka 04.2014
Certificate - English Education
American College of Higher Education
Sri Lanka 04.2014
Skills
- Team Collaboration
- Documentation And Reporting
- Leadership Qualities
- Technical skills
- Customer Relationship Management
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Staff Development
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Sales management
- Workforce Management
- Performance Evaluations
- Business Administration
- Marketing
- Negotiation
Certification
- Certificate in Food Safety, Hospitality International
- WSET level 1, Shatec
- WSET Level 2, Shatec
- WSET Level 3, Shatec
References
Available upon request.
Timeline
Group Sommelier/ Outlet Manager
Foc Sentosa
05.2024 - Current
Group Sommelier
Foc Group
05.2023 - Current
Assistant Restaurant Manager/ Sommelier
01.2021 - Current
Assistant Restaurant Manager
Foc Sentosa
01.2020 - 02.2021
Trainee Server
Foc restaurant
Captain
Foc Sentosa
Supervisor
Foc Sentosa
Level 2 Certificate - Beverages
Shatec
Level 1 Certificate - Beverages
Shatec
Diploma In Hotel And Restaurant Service - Hospitality
Dimensions International College
Certificate - Personality Development
American College of Higher Education
Certificate - English Education
American College of Higher Education
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