
Dynamic and results-driven professional with extensive experience in hospitality and retail, notably at Shangrila Singapore. Proven customer service skills and teamwork mindset, adept at enhancing guest experiences and managing operations efficiently. Recognized for creative solutions in high-pressure environments, ensuring seamless event coordination and exceptional service delivery.
my strength is learning more enhance skill and technology system in security industry. every security site has a different system. im a fast learner.
- Taking orders,preparing serving food and beverages,ensuring timely and efficient service.
- Answering guests inquiries,directing guests to different areas of the hotel and addressing guest needs.
- Ensuring the area is clean,tidy and well maintained and setting up for diffrent events or seating arragements.
- Following checklists to ensure the lounge is properly set up or closed for business.
- Processing payments and ensuring accurate record keeping.
- Greeting customers,assisting with product selection,answering question and addressing concerns.
- Assisting with inventory counts,product placement and stock rotation.
- Performing basic administrative tasks like filling,data entry and answering phone calls.
- Processing sales,handling cash and card payments,applying discounts and issuing receipts.
- Restoking shelves,maintaning product displays and ensuring store is clean and organized.
- Handling Part timer in Banquet Operation
- Serve Food and drinks to customer
- Coordinate with Relevant department in organizing functions.
- Stock taking of Banquet items
- Liasone with VIPs/Celebrity arrival and acommodation
- Managing stock and inventory
- Processing invoice and quotation
- Scan barcode to register item in a appropriate slot.
- Packing items for dispatch local/globally
- Maintain items listing for yearly audit
- Proposal of annual budget for warehouse operations.
- Handling Part timer in Banquet Operation
- Serve Food and drinks to customer
- Coordinate with Relevant department in organizing functions.
- Stock taking of Banquet items
- Liasone with VIPs/Celebrity arrival and acommodation
- Verifying identities,issuing passses and ensuring unathorized access is prevented
- Checking bags,packages and individuals at entrances and checkpoints.
- Regularly inspecting premises and monitoring for suspicious activity or pontential threats.
- Keeping records of incidents,observation and visitor logs.
- Responding to alarms,disturbances and emengencies, ensuring the safety of the employees and visitors.
Superior Reference: Senior Team Learder Muhammad Raihan, Contact number: 88209807