Mohamad Shari Samat
Summary
Dynamic professional with extensive experience in personal training and guest services, notably at Several well known Gyms. Proven ability in relationship building and strategic planning, enhancing client retention and satisfaction. Skilled in developing personalized fitness programs and executing effective communication strategies, driving results and fostering a positive environment for clients and team members alike.
Currently pursuing entrepreneurship.
Overview
2026
2026
years of professional experience
Work History
Director
Self Employed
2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took orders and accurately processed transactions using point-of-sale system.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
Personal Trainer
True Fitness
2023 - 2025
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
Security Officer
Freelance Bodyguard
2018 - 2025
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted threat assessments to identify potential risks during events and personal protection assignments.
- Collaborated with clients to develop customized security plans tailored to specific needs and environments.
- Executed emergency response procedures, ensuring rapid action in critical situations to maintain client safety.
- Provided surveillance and situational awareness through observation techniques and use of monitoring equipment.
Personal Trainer
Anytime Fitness
2022 - 2023
- Collaborated with other trainers to enhance team knowledge and share best practices.
- Provided motivation and support to foster a positive training environment for clients.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Assisted clients with personal fitness goals through realistic objectives.
Personal Trainer
California Fitness
2012 - 2015
- Designed personalized fitness programs tailored to client goals and fitness levels.
- Conducted one-on-one training sessions, ensuring proper form and technique.
- Implemented nutrition guidance to complement fitness regimens for clients.
- Monitored client progress and adjusted training plans as necessary for optimal results.
- Educated clients on safe exercise practices and injury prevention techniques.
- Maintained cleanliness and organization of training equipment and workout areas.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
Guest Service Officer
Club Ku De Ta
2009 - 2010
- Delivered exceptional guest service by addressing inquiries and resolving concerns promptly.
- Collaborated with team members to streamline communication and improve operational workflows.
- Provided support during events, coordinating logistics to ensure smooth execution and guest satisfaction.
- Built strong relationships with repeat guests, recognizing their preferences and anticipating their needs upon arrival.
- Supported sales efforts by proactively upselling room types, packages, and additional services during the reservation process.
Guest Service Representative
Cash Studio Family Karaoke
2009 - 2010
- Welcomed guests, providing exceptional service and creating a positive atmosphere.
- Assisted with customer inquiries, resolving issues promptly to ensure satisfaction.
- Maintained cleanliness and organization of the karaoke rooms and common areas.
- Managed reservations and coordinated room assignments for optimal guest experience.
- Collaborated with team members to improve service efficiency during peak hours.
- Trained new staff on operational procedures and customer service standards.
- Supported promotional events, increasing guest engagement and attendance rates.
Server
Pizza Hut
2008 - 2009
- Provided exceptional customer service in fast-paced dining environment.
- Took orders and accurately processed transactions using point-of-sale system.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Strategies and goals
- People management
- Employee development
- Staff management
- Budget control
- Goal setting
Languages
Malay
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)
Timeline
Director
Self Employed
2025 - Current
Personal Trainer
True Fitness
2023 - 2025
Security Officer
Freelance Bodyguard
2018 - 2025
Personal Trainer
Anytime Fitness
2022 - 2023
Personal Trainer
California Fitness
2012 - 2015
Guest Service Officer
Club Ku De Ta
2009 - 2010
Guest Service Representative
Cash Studio Family Karaoke
2009 - 2010
Server
Pizza Hut
2008 - 2009