Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mohamad Ismail Hassan Mohamed

Summary

Dynamic Project/Program Manager at Hewlett Packard Enterprise with a proven track record in driving cross-functional initiatives and enhancing operational efficiency. Expert in Agile methodologies and risk management, fostering strong stakeholder relationships while delivering tailored solutions. Recognized for mentoring teams and implementing process improvements that reduced project delivery times significantly.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project/Program Manager

Hewlett Packard Enterprise
03.2010 - Current
  • Led cross-functional teams to drive project initiatives and ensure alignment with organizational goals.
  • Managed project timelines, budgets, and resources to optimize workflow and deliver results efficiently.
  • Developed comprehensive project plans using Agile methodologies to enhance collaboration and transparency.
  • Facilitated stakeholder meetings to gather requirements, address concerns, and provide project updates.
  • Mentored junior project managers in best practices for risk management and resource allocation.
  • Implemented process improvements that increased operational efficiency and reduced project delivery times.
  • Analyzed project performance data to identify trends, recommend enhancements, and inform strategic decisions.
  • Established strong relationships with clients to understand needs and deliver tailored solutions effectively.
  • Fostered strong relationships with cross-functional teams to facilitate seamless communication and collaboration throughout the project lifecycle.
  • Identified potential risks early in the planning process, developing mitigation strategies to minimize impact on project timelines and deliverables.
  • Implemented robust communication plans to share updates, accomplishments, and challenges with stakeholders at all levels of the organization.
  • Led diverse teams of professionals, overseeing their work efforts and providing guidance to ensure successful completion of assigned tasks.
  • Championed innovative solutions when faced with complex challenges, driving creative problem-solving techniques among team members.
  • Facilitated change management initiatives by collaborating with stakeholders to understand business needs and aligning project objectives accordingly.
  • Streamlined project management processes by implementing Agile methodologies, leading to increased efficiency and improved collaboration among team members.
  • Coordinated with external partners to align project goals and objectives, fostering collaborative relationships for mutual success.
  • Leveraged strong industry knowledge and expertise to stay ahead of trends and anticipate potential impacts on ongoing projects.
  • Established regular status reporting mechanisms for stakeholders, maintaining transparency and keeping all parties informed of project progress.
  • Spearheaded continuous improvement efforts by conducting post-project evaluations and identifying areas for process optimization.
  • Implemented rigorous quality assurance processes for all deliverables, resulting in a significant reduction in post-launch issues.
  • Cultivated a culture of accountability within teams by setting clear expectations and holding individuals responsible for meeting established goalstargets.
  • Developed comprehensive project plans with clear milestones, ensuring timely completion of tasks and successful project execution.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Identified program obstacles and communicated possible impacts to team.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Built teams to address project goals and objectives for multiple projects.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Researched industry best practices in support of training development and program content.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Education

MBA -

Degree
Online
01-2011

Skills

  • Business analysis
  • Cross-functional coordination
  • Customer service
  • Problem-solving
  • Team leadership and direction
  • Critical thinking
  • Team leadership
  • Verbal and written communication
  • Decision-making
  • Detail-oriented
  • Relationship building
  • Data collection & research
  • Team management
  • MS office applications
  • Work Planning and Prioritization
  • Stakeholder communications
  • Interpersonal skills
  • Training and development
  • Operations management
  • Policy and procedure development
  • Onboarding and training
  • Quality control
  • Strategic planning
  • Cross functional team builder
  • Risk analysis and management
  • Quality assurance
  • Multi-operations management
  • Project management
  • Team training and development
  • Work delegation
  • Performance monitoring
  • Data analysis
  • Program leadership
  • Cultural sensitivity
  • KPI tracking
  • Process improvement
  • Project coordination
  • Individual instruction
  • Presentation creation and delivery
  • Organizational performance
  • Program reviews
  • Onsite customer support
  • Regulatory compliance
  • Utilization management

Accomplishments

  • Outstanding Region KPI performance metric by monitoring with accuracy and efficiency.
  • Documented and resolved process issues which led to drop in KPI
  • Used Microsoft Excel to develop inventory tracking spreadsheets.


Certification

  • PgMP - Program Management Professional
  • Conflict Management De escalation in Customer Service
  • PMP 5 hours cramp course
  • Project Manager Course-Project Manager Essential
  • Power BI Masterclass
  • Technical Program Management
  • Time Management with AI
  • ITIL v4 certification

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Intermediate (B1)

Timeline

Project/Program Manager

Hewlett Packard Enterprise
03.2010 - Current

MBA -

Degree
Mohamad Ismail Hassan Mohamed