Overview
41
41
years of professional experience
Work History
Senior Supervisor
Dynacast (Singapore) PTE LTD
07.1983 - 01.2024
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
- Increased customer satisfaction levels with regular training sessions on communication skills and product knowledge.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Implemented cost-saving initiatives, reducing operational expenses without compromising quality or productivity.
- Mentored junior team members for accelerated professional growth and skill development.
- Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
- Evaluated performance metrics regularly, identifying areas for improvement and providing constructive feedback to employees.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Conducted thorough quality assurance checks, maintaining high standards of output across all deliverables.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
- Identified underperforming areas and implemented effective process improvements.
Skills
- Technical Reviews
- Staff Oversight
- Compliance Understanding
- Data Analysis
- Training Content Creation
- Staff Development
- Employee Supervision
- Industry Knowledge
- Leadership Abilities
- Process Improvement
- Relationship Building
- Decision Making
- Problem Solving
- Performance Management
- Cross-functional Collaboration
- Delegation Skills
- Effective Communication
- Team Building
- Quality Assurance
- Technical Expertise
- Goal Setting
- Resource Allocation
Timeline
Senior Supervisor - Dynacast (Singapore) PTE LTD
07.1983 - 01.2024