MOHAMAD AMIN BIN MOHD SALLEH
Singapore
Summary
Name is Mohamad Amin, 33 Years old as of 2025. Easy going person with positive attitude and able to work together as a team to help each other and achieve goals. Hardworking and passionate in doing and completing my task. Ready to help the team to achieve company goals and Willingness to take responsibilities on meeting the requirements. Here to seek and maintain full time position in the company. Organized and dependable person on managing multiple priorities.
Overview
11
11
years of professional experience
Work History
Customer Service Officer
APS/GTR/SATS
04.2013 - 01.2024
- Provide high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Check in passengers for their flights and assist them on their checked in baggage and carry on baggage.
- Handling of Boarding gates for passengers flight
- Handle airline operations on Tiger Air, Cebu Pacific, Vietnam Airlines, Thai Vietjet(Thailand) Vietjetair(Vietnam)
- Manage online booking inquiries, assisted passengers and travel partners with questions throughout entire booking cycle
- Engaged passengers to find amiable and appropriate solutions on ticketing and reservations
Education
NITEC - Info Communications Technology
ITE College East Simei
01.2011
Skills
- Customer support
- Service recommendations
- Customer service
- Passengers relations
- Documentation
- Computer proficiency
- NAVITAIRE
- SKYPORT
- IPORT
- SABRE
Timeline
Customer Service Officer
APS/GTR/SATS
04.2013 - 01.2024
NITEC - Info Communications Technology
ITE College East Simei
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