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Associate Principal Engineer

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Dynamic Relationship Manager with extensive experience at DBS, specializing in cross-border initiatives and tailored financial solutions for Chinese clients. Proven ability in relationship building and effective communication, driving client satisfaction and business growth. Skilled in account management and product recommendations, consistently delivering results in a competitive banking environment.

A high performing and result oriented professional with extensive functional knowledge and hands on experience in credit cards processing using VisionPLUS, a leading product for credit cards processing. Key contribution as follows. As an architect provided solution design, as a development lead delivered major projects and changes, as a Production Support Manager was responsible for establishing stability in BAU, change governance and system monitoring/ tuning. Always striving to excel in solution design, project management by coordinating multiple teams to lead strategic initiatives. Passionate about leading a team of individuals from diversified background to deliver successful projects bringing value to the organization in both areas of 'Build the bank' and 'Run the bank'

Professional Call Center Customer Service Representative in Bank committed to providing courteous, prompt, detailed and accurate support—experience managing outbound and inbound calls and handling emergency issues with patience and tact.

As an accomplished and results driven Software Technical Lead in DBS Conversational AI team, led and delivered various popular
generative AI use cases in banking industry. Including:


  Knowledge Base Construction

  Code Assistant

  Telemetry/Software Insight

  Customer Servicing Real time Call Transcription

  Internal LLM Driven Chatbot

  Knowledge Graph

  Jira Assistant/Project Planning System

  Customer Facing Chatbot

  Real time recommendation for Chatbot


Dynamic executive with a proven track record at Out Patient Department, excelling in customer relations and operations management. Achieved significant organizational growth through innovative business development strategies and effective team leadership. Skilled in optimizing workflows and enhancing productivity, fostering a culture of excellence and collaboration.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Ambitious Executive successful at setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position at a growing organization. Dedicated professional offering several years of experience. Proficient in time management with disciplined execution strategy. Demonstrated strong organizational skills and communication abilities.

Project and Process professional with two years of experience in enhancing industrial efficiency and optimizing costs. Managed CAPEX-OPEX projects that resulted in annual savings of Rs. 15 lakhs per year through effective process improvements. Expertise in Advanced Excel for data analysis and driving cross-functional initiatives. Proficient in Industrial IoT integration and compliance oversight, contributing to successful product development initiatives.

SOURIANTE ET COMMUNICATIVE ACCUEIL CLIENT REPRESENTATION/RECEPTION/ORIENTATION/ORGANISATION/PLANIFICA-TION/SOIGNEE/TRANSMISSION/ANIMATION/SECRETARIAT/GESTION COURRIER/TRAITEMENT DE DOSSIERS/CAISSE.

I am a motivated self starting professional with a diverse background in administration, education, and management. I am currently serving as a Branch Administrator for Market Regulation at the Commerce Commission and additionally, I am the Chair of the newly formed Neurodiversity Network, where I demonstrate my passion of promoting an inclusive work environment for all.
I have proven expertise in coordinating and supporting initiatives, ensuring accuracy in reporting and timely updates. As a Qualified Teacher, I've advocated for diverse needs and successfully implemented strategies for positive student outcomes. Leadership roles in education and management showcase my ability to drive positive change and exceed goals. Skilled at analysis, data presentation, and effective communication, I bring a unique skill set to contribute to diversity and inclusion initiatives as an organizational advisor.

MN Ang

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Executive

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O Levels - Not Applicable

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Executive

O Levels - Not Applicable

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