Summary
Overview
Work History
Education
Skills
Timeline
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Manasi Jayaraman

Chief of Staff | Strategic Operations & Transformation Leader
Singapore

Summary

Strategic and operational leader with a proven track record of enabling executive decision-making, scaling global technology operations, and aligning product strategy across regional and global teams. Trusted advisor to senior leaders, with deep experience in building cross-functional alignment, delivering business transformation, and driving cultural change across APAC. Known for executive communication, stakeholder influence, and data-driven execution.

Overview

8
8
years of professional experience

Work History

Chief of Staff, End User Technology – APAC

J.P. Morgan Chase
07.2023 - Current
  • Designed and executed a multi-year regional strategy across 14 countries, establishing OKRs and metrics that drove product adoption, operational maturity, and employee satisfaction.
  • Led workforce planning and financial governance across APAC, optimizing headcount, budget forecasting, and reporting in line with global tech strategy.
  • Orchestrated alignment between global product teams and regional execution through structured stakeholder mapping and strategic collaboration forums.
  • Enabled cross-regional collaboration by building bridges between APAC teams and global product owners, creating a feedback loop that influenced product direction and regional adoption.
  • Created and presented management-level decks on product roadmaps and strategic initiatives, facilitating decision-making at the MD and senior leadership level across global and regional forums.
  • Managed internal communications across the region, including leadership team updates, town halls, and board-level decks, ensuring clarity, alignment, and visibility of strategic priorities.
  • Orchestrated executive operating rhythm through coordination of leadership meetings, offsites, and cross-functional forums, driving alignment and decision-making across 14 countries.
  • Championed employee engagement and DEI programs, strengthening team cohesion and a 'One Team' culture across distributed teams.

Strategy & Business Development, Technology Infrastructure

J.P. Morgan Chase
07.2021 - 07.2023
  • Co-developed a multi-year strategy for the Asia Infrastructure business, defining success pillars and performance metrics.
  • Created a regional technology roadmap to align executive priorities across infrastructure, security, and platform teams.
  • Led executive-level business reviews and OKR tracking processes for senior tech leaders.

Demand Planning Manager, Technology Infrastructure

J.P. Morgan Chase
01.2019 - 07.2021
  • Directed demand planning across APAC, EMEA, and North America for compute and storage platforms, managing $5M+ quarterly budgets.
  • Integrated forecasting models with business demand signals to drive efficiency and cost transparency.
  • Partnered with modernization teams to align capacity plans with transformation goals.

ASIAPAC Demand Planner

J.P. Morgan Chase
01.2017 - 12.2018
  • Led infrastructure capacity planning for 14 countries, including a $10M+ data center portfolio.
  • Managed senior stakeholders across business and engineering functions to deliver timely expansions.

Education

Bachelor of Engineering -

The University of Hong Kong (HKU)
01.2012 - 1 2016

Skills

  • Strategic Planning
  • Stakeholder Management
  • Executive Communication
  • Organizational Transformation

Timeline

Chief of Staff, End User Technology – APAC

J.P. Morgan Chase
07.2023 - Current

Strategy & Business Development, Technology Infrastructure

J.P. Morgan Chase
07.2021 - 07.2023

Demand Planning Manager, Technology Infrastructure

J.P. Morgan Chase
01.2019 - 07.2021

ASIAPAC Demand Planner

J.P. Morgan Chase
01.2017 - 12.2018

Bachelor of Engineering -

The University of Hong Kong (HKU)
01.2012 - 1 2016

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Manasi JayaramanChief of Staff | Strategic Operations & Transformation Leader