Mizuki Matsui
Summary
Compassionate individual with experience supporting persons with physical impairments with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable environment for clients. Experienced working with persons with disabilities, with skill anticipating and proactively addressing client needs. Assisting clients with daily living activities in-home and with limited medical cares of phlegm suction and tube feeding. Keep house by making beds, doing laundry, washing dishes and pet cares. Communicating and cooperating with other care workers actively to maintain and enhance high quality of daily-care services.
Overview
7
7
years of professional experience
Work History
Home Visit Care Worker
Independent Living Centre STEP Edogawa
07.2018 - Current
- Provided emotional support and companionship to a client, building trust and improving overall wellbeing.
- Managed a client's personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for a client by maintaining clean and organized living spaces.
- Enhanced client well-being by providing personalized care and support tailored to individual needs.
- Determined specific needs and provided most appropriate level of services for client well-being.
- Helped a client with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings and bandages to maintain proper healing and sanitary measures.
- Engaged a client in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with a client to deliver emotional support and companionship.
- Assisted a client with self-administered medications.
- Remained alert to problems or health issues of a client and competently responded.
- Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
- Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
- Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
- Trained new staff members on best practices for home health care.
Customer Service Cashier
Plegir
12.2016 - 08.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor Of Arts - Communication Studies
Waseda University
Japan03.2019
Skills
- Communications
- Patience
- Client Confidentiality
- Cultural Sensitivity
- Flexible Schedule and Availability
- Time Management
- Problem-Solving
- Respectful and Compassionate
Timeline
Home Visit Care Worker
Independent Living Centre STEP Edogawa
07.2018 - Current
Customer Service Cashier
Plegir
12.2016 - 08.2017
Bachelor Of Arts - Communication Studies
Waseda University
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