Summary
Overview
Work History
Education
Skills
Timeline
Generic
Misha Samtani

Misha Samtani

Summary

Dynamic professional with extensive experience in migration and administrative support at the Embassy of Sweden, Singapore. Proven expertise in resource coordination and project support, complemented by strong communication and problem-solving skills. Successfully managed complex migration cases and streamlined office operations, enhancing service delivery and stakeholder engagement.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Migration Assistant

Embassy of Sweden, Singapore
11.2022 - 12.2025

· Handle matters relating to residence and work permits.

· Conduct interviews for migration cases.

· Collecting biometrics data for residence permit cards and visa application.

· Notify applicants of decisions made by the Migration Board.

· Respond to verbal and mail enquiries from the public regarding mainly migration matters.

· Responsible for the email inbox *Migration Singapore*

· Register applications for D-visas and residence permit for stays longer than 90 days.

· Contact person for all exchange students in migration matters

· Responsible for the collection of fees for migration matters.

· Assist consular officer with passport applications during passport days.

· Responsible for the reception and the switch board together with consular officer.

Issues certification and legalizations documents

Administrative Assistant, APAC

RTB House
04.2022 - 10.2022

· In charge of all administrative matters across the APAC offices.

· Executing Office Events.

· Handling Business trips matters

· Managing office inventory, staff lists, expenses and other ad hoc matters

· In charge of maintenance and repairs of office equipment’s

· Support in Onboarding and Offboarding

· Collaborating with other teams to support administrative matters.

· Ownership of gifting to internal and external stakeholders

· Teambuilding (onsite, offsite and virtual activities)

· In charge of leave and attendance tracking

Coordinate training sessions

Senior Officer, Safe Management Measures

Singapore Tourism Board
11.2020 - 04.2022

· Verify invoices for SDA salaries based on their roster and timesheet submitted.

· Cut PO and perform GR

· Budget monitoring for SMM Ops

· Procurement matters (write budget paper, submit for approval etc)

· Keep stock take of SDA’s Polo T-shirt and assigned to them as and when necessary.

· Remote support (EO’s group chat)

· Grab for Business (Add new hires, delete resigned, maintain the account)

· Submit clearance for outsourced manpower and coordinate their admin onboarding process and IS support

Interview candidate for the role of SDA

Senior Officer, Retail and Dining

Singapore Tourism Board
11.2019 - 11.2020

· Administrative support to retail team ( Nov 2019 – Nov 2020)

· Training coordinator for Retail and Dining division.

· Finance matters (for e.g. payment to vendors, PO cutting)

· Drafting budget papers for approvals

· Prepare monthly payment to Design Orchard

· Keep Track and monitor retail team budget

· Verifying invoices monthly for Design Orchard and routing them to the managers/directors for approvals

· Coordinate logistics with external vendors on events/conferences hosted in STB premise.

· Work with Marketing department on the Singapore Tourism Board Award nomination and follow up with respective directors andstakeholders to submit their organization’s nominations for the respective awards.

Executive Assistant duties

· Scheduling logistics arrangements of meetings for internal and external parties.

· Travel arrangements

· Claims Management

· Any other administration support that may be required (e.g. organization of division meetings, events, retreats).

Consolidate agenda for meetings and submit to head of division for approval before tabling it at the meeting.

Resource Coordination Assistant

Embassy of the United States of America, Singapore
10.2014 - 08.2019

· Provide admin support (travel logistics, visa related matters, travel expense claims in E2 system) for mission's academic exchange,youth and cultural programs (e.g. International Visitor Leadership Program, Young Southeast leadership Program and other exchange programs.

· Prepare pre departure briefing materials before participants departs for their program in the United States.

· Handle all administrative functions of public diplomacy Grants & Cooperative agreement management and follow up with the respective stakeholders to ensure events/programs run smoothly and close out have been done on a timely manner.

· Manage the sections procurements request including maintaining an accurate up to date inventory list of all the items purchase.

· Act as time keeper for the section and provide guidance and information to employees applying for leave to ensure compliance with the policies.

· Provide logistical assistance and support in the organization of

events. Specific responsibilties include caterer, guestlist, tracking RSVP’s, staffing events, coordinating with the relevant department who are involved in the events.

Administrator, Admin Department

Nexia TS Pte Ltd
02.2013 - 10.2014

Receptionist duties

· Answering incoming calls and transferring the calls to the respective departments.

· Sorting incoming and outgoing mails daily.

· Track and monitor urgent documents for staff.

· welcome guest into the office and notifying the appropriate colleague of their arrival, prepare drinks for guest and show them into the meeting room

Provided secretarial support to Tax Director and Human Resouce Director

· Supervise Interns during internship period ( usually 3-4 interns during May to August.

· Delegating event duties during Dinner and Dance or Corporate Social Responsibility.

· Assist Tax Directors with day to day preparation of meetings.

· In charge of binding documents for tax director

in charge of transport claims submission

Administrative Assistant, HR Department

Asian Food Channel
11.2011 - 01.2013

· Administrative support for HR and Marketing department

· Cover reception duties

· Purchase flight tickets for sales department team to travel during the work week for meetings and conferences.

Assist with maintenance of copier machines and order office supplies.

Education

No Degree - Business Administration (HR)

PSB Academy
Singapore
02-2015

No Degree - Tourism And Hospitality Management

Raffles Education
Advanced Diploma
12-2009

No Degree - Travel, Tourism And Hospitality Management

Management Development Institute of Singapore
Singapore, Null, Singapore
07-2008

Skills

Skills

Knowledge in Microsoft Office Applications

Canva

Virtual meetings, Zoom, MS Teams, Skype

Hard Skills

Administration Function

Project Support

Resource coordination

Corporate travel booking

Writing and Editing

Migration and Consular Services

Soft Skills

Communication

Creative thinking

Decision making

Multi-tasking

Service Oriented

Sales and service support

Problem Solving

Relationship building

Timeline

Migration Assistant

Embassy of Sweden, Singapore
11.2022 - 12.2025

Administrative Assistant, APAC

RTB House
04.2022 - 10.2022

Senior Officer, Safe Management Measures

Singapore Tourism Board
11.2020 - 04.2022

Senior Officer, Retail and Dining

Singapore Tourism Board
11.2019 - 11.2020

Resource Coordination Assistant

Embassy of the United States of America, Singapore
10.2014 - 08.2019

Administrator, Admin Department

Nexia TS Pte Ltd
02.2013 - 10.2014

Administrative Assistant, HR Department

Asian Food Channel
11.2011 - 01.2013

No Degree - Business Administration (HR)

PSB Academy

No Degree - Tourism And Hospitality Management

Raffles Education

No Degree - Travel, Tourism And Hospitality Management

Management Development Institute of Singapore
Misha Samtani