

Dynamic professional with extensive experience in migration and administrative support at the Embassy of Sweden, Singapore. Proven expertise in resource coordination and project support, complemented by strong communication and problem-solving skills. Successfully managed complex migration cases and streamlined office operations, enhancing service delivery and stakeholder engagement.
· Handle matters relating to residence and work permits.
· Conduct interviews for migration cases.
· Collecting biometrics data for residence permit cards and visa application.
· Notify applicants of decisions made by the Migration Board.
· Respond to verbal and mail enquiries from the public regarding mainly migration matters.
· Responsible for the email inbox *Migration Singapore*
· Register applications for D-visas and residence permit for stays longer than 90 days.
· Contact person for all exchange students in migration matters
· Responsible for the collection of fees for migration matters.
· Assist consular officer with passport applications during passport days.
· Responsible for the reception and the switch board together with consular officer.
Issues certification and legalizations documents
· In charge of all administrative matters across the APAC offices.
· Executing Office Events.
· Handling Business trips matters
· Managing office inventory, staff lists, expenses and other ad hoc matters
· In charge of maintenance and repairs of office equipment’s
· Support in Onboarding and Offboarding
· Collaborating with other teams to support administrative matters.
· Ownership of gifting to internal and external stakeholders
· Teambuilding (onsite, offsite and virtual activities)
· In charge of leave and attendance tracking
Coordinate training sessions
· Verify invoices for SDA salaries based on their roster and timesheet submitted.
· Cut PO and perform GR
· Budget monitoring for SMM Ops
· Procurement matters (write budget paper, submit for approval etc)
· Keep stock take of SDA’s Polo T-shirt and assigned to them as and when necessary.
· Remote support (EO’s group chat)
· Grab for Business (Add new hires, delete resigned, maintain the account)
· Submit clearance for outsourced manpower and coordinate their admin onboarding process and IS support
Interview candidate for the role of SDA
· Administrative support to retail team ( Nov 2019 – Nov 2020)
· Training coordinator for Retail and Dining division.
· Finance matters (for e.g. payment to vendors, PO cutting)
· Drafting budget papers for approvals
· Prepare monthly payment to Design Orchard
· Keep Track and monitor retail team budget
· Verifying invoices monthly for Design Orchard and routing them to the managers/directors for approvals
· Coordinate logistics with external vendors on events/conferences hosted in STB premise.
· Work with Marketing department on the Singapore Tourism Board Award nomination and follow up with respective directors andstakeholders to submit their organization’s nominations for the respective awards.
Executive Assistant duties
· Scheduling logistics arrangements of meetings for internal and external parties.
· Travel arrangements
· Claims Management
· Any other administration support that may be required (e.g. organization of division meetings, events, retreats).
Consolidate agenda for meetings and submit to head of division for approval before tabling it at the meeting.
· Provide admin support (travel logistics, visa related matters, travel expense claims in E2 system) for mission's academic exchange,youth and cultural programs (e.g. International Visitor Leadership Program, Young Southeast leadership Program and other exchange programs.
· Prepare pre departure briefing materials before participants departs for their program in the United States.
· Handle all administrative functions of public diplomacy Grants & Cooperative agreement management and follow up with the respective stakeholders to ensure events/programs run smoothly and close out have been done on a timely manner.
· Manage the sections procurements request including maintaining an accurate up to date inventory list of all the items purchase.
· Act as time keeper for the section and provide guidance and information to employees applying for leave to ensure compliance with the policies.
· Provide logistical assistance and support in the organization of
events. Specific responsibilties include caterer, guestlist, tracking RSVP’s, staffing events, coordinating with the relevant department who are involved in the events.
Receptionist duties
· Answering incoming calls and transferring the calls to the respective departments.
· Sorting incoming and outgoing mails daily.
· Track and monitor urgent documents for staff.
· welcome guest into the office and notifying the appropriate colleague of their arrival, prepare drinks for guest and show them into the meeting room
Provided secretarial support to Tax Director and Human Resouce Director
· Supervise Interns during internship period ( usually 3-4 interns during May to August.
· Delegating event duties during Dinner and Dance or Corporate Social Responsibility.
· Assist Tax Directors with day to day preparation of meetings.
· In charge of binding documents for tax director
in charge of transport claims submission
· Administrative support for HR and Marketing department
· Cover reception duties
· Purchase flight tickets for sales department team to travel during the work week for meetings and conferences.
Assist with maintenance of copier machines and order office supplies.
Skills
Knowledge in Microsoft Office Applications
Canva
Virtual meetings, Zoom, MS Teams, Skype
Hard Skills
Administration Function
Project Support
Resource coordination
Corporate travel booking
Writing and Editing
Migration and Consular Services
Soft Skills
Communication
Creative thinking
Decision making
Multi-tasking
Service Oriented
Sales and service support
Problem Solving
Relationship building