Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MISAH TJIA

Summary

Proven reliability demonstrated through consistent punctuality and a strong commitment to cleanliness and hygiene, particularly noted during my tenure at Chilli Api Catering. Excelled in enhancing customer experiences by leveraging exceptional service skills and teamwork, significantly contributing to improved workshop engagement at HERO Training & Consultancy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Buffet Attendant (Part Timer)

Chilli Api Catering, Stamford Catering
01.2024 - Current

• Supported arrangement and cleanup of buffet.

• Replenished food and beverages.

• Addressed customer inquiries promptly and efficiently.

Retail Sales Associate

ErgoKid Pte Ltd
04.2012 - 04.2014
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

School & Family Education Coordinator

HERO Training & Consultancy
09.2009 - 08.2011

Coordinated workshops for students, parents, and teachers to foster better interactions and bonding.

Customer Service Assistant (Temp)

OCBC
01.2007 - 02.2007

• Greeted walk-in customers, addressing their questions on new note packages.

• Fulfilled duties assigned by team leader in customer service.

Education

SMA Negeri 1 (High School)
Riau, Indonesia
06.1988

Skills

  • Reliability and punctuality
  • Cleanliness and hygiene
  • Food safety
  • Positive attitude

Certification

▪︎ Food satefy and hygiene (WSQ)

▪︎ Perform Spreadsheet Function 1 (WSQ)

▪︎ iTEC Level 3 Certificate in Diet and Nutrition for Complementary Therapists

▪︎ Certificate in Teaching Phoenix

▪︎ Certificate in Public Speaking

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)

Timeline

Buffet Attendant (Part Timer)

Chilli Api Catering, Stamford Catering
01.2024 - Current

Retail Sales Associate

ErgoKid Pte Ltd
04.2012 - 04.2014

School & Family Education Coordinator

HERO Training & Consultancy
09.2009 - 08.2011

Customer Service Assistant (Temp)

OCBC
01.2007 - 02.2007

▪︎ Food satefy and hygiene (WSQ)

▪︎ Perform Spreadsheet Function 1 (WSQ)

▪︎ iTEC Level 3 Certificate in Diet and Nutrition for Complementary Therapists

▪︎ Certificate in Teaching Phoenix

▪︎ Certificate in Public Speaking

SMA Negeri 1 (High School)
MISAH TJIA