Summary
Work History
Education
Skills
Languages
SERVICE / VOLUNTEERING
Timeline
Generic
Mireya Ellwood

Mireya Ellwood

Summary

I would like to work as an Apple customer service specialist because I want to help people make their lives easier through technology and innovation. Known for my enthusiastic and extroverted personality, I have the ability to connect easily with people and figure out exactly what service or products would suits their needs. I believe in Apple's slogan to 'think different' and I would like to be part of a culture that delivers meaningful and impactful change.

Work History

Waitress

La Pizzaiola / Bar Bar Black Sheep
06.2024 - Current
  • Fostering a welcoming dining environment by greeting guests at the door and tailoring my services to their needs
  • Adapting to new situations and thinking critically on the spot
  • Strong multitasking abilities from waiting tables, making drinks, washing dishes and using the credit card machines to help customers with payment
  • Maintaining poise and professionalism even when the restaurant and bar are quiet
  • Handling high-pressure situations with composure and maintaining excellent service standards even during busy shifts

IGCSE History Tutor

Private Home
05.2024 - Current
  • Providing personalised one-to-one help for a struggling student
  • Collaborating with the student to identify errors in their work and correcting weaknesses through constructive written or verbal feedback
  • Deconstructing mark schemes and simplifying explanations of complex historical concepts for the student in order to help them understand how to succeed
  • Support and motivate the student to help cultivate positive exam preparation strategies

Education

High School Diploma -

United World College of South East Asia, Dover
Singapore
05.2024

Skills

  • Customer service
  • Active listener
  • Problem solver
  • Team player
  • Strong communicator
  • Fast leaner
  • Collaborator
  • Adaptable
  • Motivator
  • Energetic
  • Hardworking
  • Flexible with my schedule

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)

SERVICE / VOLUNTEERING

UWCSEA Service Groups:

  • Chair of Ummeed Global Concern (GC), 2023
  • Member of Daughters of Tomorrow (DOT), 2023
  • Infant school classroom helper (2021-2022)
  • U14s touch rugby sports coaching service (2021-2022)


Overseas Volunteering Experience: Child Workers in Nepal (CWIN) (2023)


My involvement in many service groups and volunteering experiences has taught me the importance of empathy, patience and resilience. It has trained me to interact with many different personalities and has given me a good platform to be able to help others. 

Timeline

Waitress

La Pizzaiola / Bar Bar Black Sheep
06.2024 - Current

IGCSE History Tutor

Private Home
05.2024 - Current

High School Diploma -

United World College of South East Asia, Dover
Mireya Ellwood