Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mira Yusri

Summary

Adept in customer service and sales techniques, I enhanced customer satisfaction and streamlined operations at Daiso & Threeppy. Skilled in multitasking and relationship building, my proactive approach and empathy significantly improved store environment and client relations. My background also includes expertise in pest control, demonstrating versatility and a strong team collaboration aptitude. Experienced with customer service, assisting clients with product selections, and resolving inquiries efficiently. Utilizes merchandising techniques to create appealing displays that attract customers and boost sales. Knowledge of inventory management and maintaining organized stockrooms to ensure smooth operations.

Overview

1
1
year of professional experience

Work History

Retail Assistant

Daiso & Threeppy
6 Eu Tong Sen Street, #02-31 To 43 Clarke Quay Central, Singapore 059817
08.2024 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.

Pest Control Technician

Clean Solutions Pte Ltd
8 Jalan Kilang Timor #03-11/12 Kewalram House Singapore 159305
04.2024 - 05.2024
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Built strong relationships with clients by providing honest assessments and effective solutions to their pest problems.

Retail Assistant

Far East Flora Pte Ltd
435 Clementi Road, Singapore 599873
12.2023 - 03.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.

Education

Nitec In Floristry - Business

Institute of Technical Education
2 Ang Mo Kio Drive, Singapore 567720
02.2024

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Team Collaboration Aptitude
  • Type sales techniques
  • Friendly and Helpful
  • Customer Service
  • Team Cooperation
  • Relationship Building

Languages

English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)

Timeline

Retail Assistant

Daiso & Threeppy
08.2024 - Current

Pest Control Technician

Clean Solutions Pte Ltd
04.2024 - 05.2024

Retail Assistant

Far East Flora Pte Ltd
12.2023 - 03.2024

Nitec In Floristry - Business

Institute of Technical Education
Mira Yusri