Mira Razak
Summary
Collaborative leader with a dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Department Manager
Nike Global Trading B.V. Singapore Branch
09.2022 - Current
- Lead, coached, and develop a team of 20 individuals to achieve business objectives
- Identify key business drivers and develop strategies to achieve growth objectives
- Defined clear targets and objectives and communicated to other team members
- Analyze market trends, competitive landscape, and customer insights to inform strategic decision-making
- Foster a collaborative and inclusive team environment
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Assisted in organizing and overseeing store daily operations to drive operational excellence
Department Manager
Decathlon Singapore Pte Ltd
09.2017 - 08.2022
- Lead, coach, and develop a team of 10 individuals to achieve business objectives
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Conduct market research and analyze consumer behavior to identify trends and opportunities
- Collaborate with cross-functional teams to create marketing campaigns that resonate with target audiences
- Develop commercial activity and performance of the sports
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Providing customer excellence support based on business objectives
- Managed and implemented useful inventory management strategies to maximize sales and reduce costs.
Basketball Coach & Sports Administrator
LJE Sports Pte Ltd
01.2014 - 08.2017
- Conduct coaching for children under 12 years old
- Guide fundamental basketball theories such as dribbling, shooting and passing
- Assists in game simulation (eg. 1 on 1, 3 on 3 & 5 on 5), so as to have a better understanding of the game
- Analyzed client feedback to adjust coaching sessions accordingly
- Assisted in developing marketing materials to promote coaching services
- Monitored athletes during events and practice to quickly identify injuries
Education
Bachelor of Science - Sports & Exercise Science
Edinburgh University
Singapore11.2020
Diploma - Sports & Exercise Science
PSB Academy
Singapore05.2016
Skills
- Coaching and Mentoring
- Managing Multiple Tasks
- Business Analysis
- Team Leadership
- Collaborate Cross-Functionally
- Key Performance Indicators (KPI)
- Employee Performance Evaluations
- Business Development and Planning
- Microsoft Office
- Excel (Pivot table, Vlookup etc)
- Basic Adobe Illustrator
- Basic Corel Draw
- Basic Tableau
Certification
- Data Analytics Bootcamp, Vertical Institute - Dec 2022 - Jan 2023
- Decathlon - NTU Sports Entrepreneur Accelerator Programme, Nanyang Technological Institute - 2020
Hobbies
Playing badminton, cycling, running, hiking, skipping, trying adventurous activities, travel, going on a road trip and watching sunset
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)
Timeline
Department Manager
Nike Global Trading B.V. Singapore Branch
09.2022 - Current
Department Manager
Decathlon Singapore Pte Ltd
09.2017 - 08.2022
Basketball Coach & Sports Administrator
LJE Sports Pte Ltd
01.2014 - 08.2017
Bachelor of Science - Sports & Exercise Science
Edinburgh University
Diploma - Sports & Exercise Science
PSB Academy
- Data Analytics Bootcamp, Vertical Institute - Dec 2022 - Jan 2023
- Decathlon - NTU Sports Entrepreneur Accelerator Programme, Nanyang Technological Institute - 2020
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