Min Yi Chong
Summary
Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Operations Assistant
Chong Cheong Foundry Works Pte Ltd
08.2022 - Current
- Collaborating with production teams, logistics, and other departments to ensure timely and accurate fulfillment of orders.
- Verify that the order placed by the customer is accurate and matches the products and quantities available in the inventory.
- Increased efficiency with thorough record-keeping of operational documents, including invoices, purchase orders, and shipping documentation.
- Solved problems timely and effectively, ensuring self-collection customer satisfaction.
Customer Service Executive
Startek (FKA - Aegis BPO Malaysia Sdn Bhd)
06.2021 - 05.2022
- Responsible for ensuring a positive experience for both riders and drivers by addressing inquiries, resolving issues, and providing support through various communication channels.
- Investigating and resolving customer issues, including payment problems, account discrepancies, and service-related concerns.
- Collaborating with cross-functional teams, including operations, technical support, and management, to address customer needs effectively.
Education
Bachelor of Science - Logistics Management
UOW Malaysia
Malaysia10.2021
High School Diploma -
Foon Yew High School Kulai
Malaysia12.2017
Skills
- Customer Support
- Positive Attitude
- Work Planning and Prioritization
- Professional and Friendly
- Document Preparation
- Operational Reporting
- MS Office
- Data Entry
- Relationship Building
Languages
Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Timeline
Operations Assistant
Chong Cheong Foundry Works Pte Ltd
08.2022 - Current
Customer Service Executive
Startek (FKA - Aegis BPO Malaysia Sdn Bhd)
06.2021 - 05.2022
Bachelor of Science - Logistics Management
UOW Malaysia
High School Diploma -
Foon Yew High School Kulai
Similar Profiles
Phyo Phyo AungPhyo Phyo Aung
Project Engineer at Hock Guan Cheong Builder Pte LtdProject Engineer at Hock Guan Cheong Builder Pte Ltd
Haney MasturinaHaney Masturina
Engineer Intern at Chong Fong Engineering Pte LtdEngineer Intern at Chong Fong Engineering Pte Ltd
Gian-Paul BurnhamGian-Paul Burnham
Yard Laborer at Gerlinger Foundry & Machine WorksYard Laborer at Gerlinger Foundry & Machine Works