Minh Cuong Dang
Summary
Proven professional with extensive experience in a customer service oriented role. Excelled in enhancing customer satisfaction and demonstrating conflict resolution skills and attention to detail.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure applied position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Taxi Driver
Taxi Phu Thanh
01.2024 - Current
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
Taxi Driver
Van Tai Sai Gon
01.2023 - 12.2023
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
Sales Supervisor
Tuong An (Kido's Group)
01.2016 - 12.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Promoted exceptional customer service by engaging clients on sales floor.
Sales Associate
Thanarkon Vietnam
01.2015 - 12.2015
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Trebeco Binh Duong
01.2014 - 12.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Secondary Education
Truong Trung Hoc Co So Nguyen Dinh Chieu
Vietnam12.2011
Skills
- Patience in attending customer needs,
- Adhere to Safety Regulations,
- Defensive Driving,
- Punctual and time abiding,
- Conflict resolution skill,
- Sales and Attentive Customer Service,
- Attention to Detail,
- Documentation And Reporting,
Additional Information
Currently married with 2 daughters.
Timeline
Taxi Driver
Taxi Phu Thanh
01.2024 - Current
Taxi Driver
Van Tai Sai Gon
01.2023 - 12.2023
Sales Supervisor
Tuong An (Kido's Group)
01.2016 - 12.2022
Sales Associate
Thanarkon Vietnam
01.2015 - 12.2015
Sales Associate
Trebeco Binh Duong
01.2014 - 12.2014
No Degree - Secondary Education
Truong Trung Hoc Co So Nguyen Dinh Chieu
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