MingHwee Lee
Singapore
Summary
- Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Adidas
09.2023 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
Cashier
Break Talk Group Pte Ltd
06.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Fong Hub Koka Noodle
04.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Sales Associate
Adidas
10.2021 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Waiter
The Privé Group Banquet
09.2021 - 11.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Food Cleaner
03.2021 - 07.2021
- Followed safety guidelines for cleaning vehicles and equipment.
- Utilized high-pressure washers to clean vehicles and equipment.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Wiped down and polished interior and exterior surfaces.
Education
High School Diploma -
ITE College West
1 Choa Chu Kang Grove, Singapore 68823612.2024
High School Diploma -
Ahmad Ibrahim Secondary School
751 Yishun Ave 7, Singapore 76892812.2023
No Degree - Primary School
Marsiling Primary School
31 Woodlands Centre Rd, Singapore 73892712.2018
Skills
- Order Processing
- Money Handling
- Loss Prevention
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Customer Assistance
- Cash Handling
- Product Knowledge
- Teamwork
Badminton
I love to play badminton
Languages
English
Timeline
Retail Sales Associate
Adidas
09.2023 - 11.2023
Cashier
Break Talk Group Pte Ltd
06.2023 - 07.2023
Cashier
Fong Hub Koka Noodle
04.2022 - 07.2022
Retail Sales Associate
Adidas
10.2021 - 12.2021
Waiter
The Privé Group Banquet
09.2021 - 11.2021
Food Cleaner
03.2021 - 07.2021
High School Diploma -
ITE College West
High School Diploma -
Ahmad Ibrahim Secondary School
No Degree - Primary School
Marsiling Primary School
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