LIN MINGHUI JASON JASON
Summary
Dynamic Product Specialist with a proven track record at LG SINGAPORE ELECTRICAL PTE LTD, excelling in customer engagement and product launches. Demonstrated expertise in pricing strategy and a knack for fostering strong client relationships. Achieved significant market share growth through strategic analysis and innovative product training. Skilled communicator and team mentor, adept at driving product roadmap initiatives.
Overview
21
21
years of professional experience
Work History
Product Specialist
LG SINGAPORE ELECTRICAL PTE LTD
06.2019 - Current
- Assisted with demonstrations for Product or Service to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to Number junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of Product or Service product line.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Optimized inventory management, ensuring timely availability of products for customers.
- Researched product's technical specifications and accurately communicated information.
- Collaborated with cross-functional teams to streamline product development processes.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Conducted competitive analyses to inform strategic decisions, positioning products effectively in market.
- Analyzed sales data to identify trends and opportunities for product improvement and innovation.
- Increased market share with strategic product positioning and competitive analysis.
- Installed and configured operating systems and applications.
- Helped streamline repair processes and update procedures for support action consistency.
Product Specialist
Mitsubishi Best Electrical Pte Ltd
10.2018 - 06.2019
- Assisted with demonstrations for Product or Service to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to Number junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of Product or Service product line.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Optimized inventory management, ensuring timely availability of products for customers.
- Researched product's technical specifications and accurately communicated information.
- Collaborated with cross-functional teams to streamline product development processes.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
SALE EXECUTIVE
Going City Best Electrical Pte Ltd
06.2006 - 10.2018
- Met sales objectives and service benchmarks by establishing new customer connections.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
- Improved product offerings by gathering customer feedback and working closely with product development team.
- Identified new market opportunities through diligent research and networking.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Mini Toons Pte Ltd
Retail Staff
07.2004 - 06.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Education
Nitec - Electrical Engineering (Installation & Srrvice)
Institute of Technical Education (ITE)
Ang Mo Kio12.2002
N LEVEL - Englisg Maths Chinese Science PC
Chong Boon Secondary School
ANG MO KIO12.2000
PSLE -
Chong San Primary School
ANG MO KIO12.1996
Skills
- Customer engagement
- Product training
- Product launches
- Pricing strategy
- Product demonstrations
- Product roadmap
Timeline
Product Specialist
LG SINGAPORE ELECTRICAL PTE LTD
06.2019 - Current
Product Specialist
Mitsubishi Best Electrical Pte Ltd
10.2018 - 06.2019
SALE EXECUTIVE
Going City Best Electrical Pte Ltd
06.2006 - 10.2018
Mini Toons Pte Ltd
Retail Staff
07.2004 - 06.2006
Nitec - Electrical Engineering (Installation & Srrvice)
Institute of Technical Education (ITE)
N LEVEL - Englisg Maths Chinese Science PC
Chong Boon Secondary School
PSLE -
Chong San Primary School
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