Ming Cherh Er
Senior Staff Engineer
Summary
Results-driven Senior Systems Engineer with extensive experience in capacity planning and root-cause analysis. Successfully executed enterprise-level system upgrades, improving reliability and efficiency. Ready to leverage scripting proficiency and standard operating procedures to drive impactful technology integration.
Overview
8
8
Certifications
31
31
years of professional experience
Work History
Senior Systems Engineer
SPH Media
11.1999 - 07.2026
- Orchestrated efforts of cross-functional teams in executing system upgrades and enhancements, improving performance and reliability.
- Managed integration of new technologies into existing systems, streamlining processes and reducing operational downtime.
- Managed governance and stability of extensive compute environments maintaining zero downtime as crucial operational requirement
- Upgraded BigFix to enhance performance across enterprise servers and workstations.
- conducted upgrades of essential enterprise IBM AIX OS versions 4, 5, 6, and 7 with IBM HACMP clusters and IBM Power Systems hardware, improving system performance and reliability.
- experience in various critical enterprise Red Hat OS upgrades from version 6 to 7 involving corporate in-house applications and database servers
- Supported on-premise SAP platform by executing kernel and support package updates.
- Oversaw operations for critical UNIX and Linux platforms to ensure stability.
- Executed mass security fixes throughout IT inventories to mitigate vulnerabilities.
- strict security compliance standards evaluations remediation and rollback leveraging effective use of BigFix
- Conducted compliance evaluations and remediations using BigFix for security standards.
- Managed budgets effectively to enhance cost efficiency across projects.
Computer Officer
Pubic Utilities Board
11.1995 - 11.1999
- Provided provided end-user desktop support to ensure seamless operation and user satisfaction to resolve technical issues.
- delivered network support for offices across Singapore and Malaysia to maintain connectivity and system reliability
- assisted with HP-UX, Unix, Windows server infrastructure and SAP Basis functions to support system performance and availability
Education
Bachelor of Science - Information Technology
Nanyang Technological University
Singapore 04.2001 -
Skills
Systems integration
Process optimization
Automation scripting
Project management
Capacity planning
Process documentation
SOP development
Root-cause analysis
Interdepartmental collaboration
Certification
REDHAT Certified Technician
Timeline
Bachelor of Science - Information Technology
Nanyang Technological University
04.2001 -
Senior Systems Engineer
SPH Media
11.1999 - 07.2026
Computer Officer
Pubic Utilities Board
11.1995 - 11.1999