Min Fong Loh
Summary
Driven by results, I leveraged my product knowledge and team leadership skills at Texas Petrochemical to enhance team productivity and maintain high inventory accuracy. At Diva’s Interior Design, I boosted client retention through exceptional service and efficient project coordination, showcasing my ability to meet and exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Warehouse Assistant
Texas Petrochemical
07.2018 - 08.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Loaded and unloaded delivery trucks promptly for further distribution.
Team Leader
Texas Petrochemical
08.2019 - 08.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Administrative Clerk
Texas Petrochemical
08.2020 - 08.2021
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Input data and processed system change to generate accurate reports.
Production Assistant
Texas Petrochemical
08.2021 - 08.2022
- Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Senior Sales Consultant, Interior Design
Diva’s Interior Design
08.2022 - Current
- Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
- Conducted thorough site analyses to identify opportunities for space optimization and aesthetic improvements.
- Delivered exceptional customer service by addressing client concerns promptly, leading to increased client retention rates.
- Streamlined communication between clients, vendors, and internal teams to ensure smooth project execution.
Education
O-level - N/A
SMK Taman Nusajaya
Malaysia11.2017
Skills
Product and service knowledge
Languages
Chinese (Mandarin)
Upper intermediate (B2)
English
Intermediate (B1)
Malay
Intermediate (B1)
Timeline
Senior Sales Consultant, Interior Design
Diva’s Interior Design
08.2022 - Current
Production Assistant
Texas Petrochemical
08.2021 - 08.2022
Administrative Clerk
Texas Petrochemical
08.2020 - 08.2021
Team Leader
Texas Petrochemical
08.2019 - 08.2020
Warehouse Assistant
Texas Petrochemical
07.2018 - 08.2019
O-level - N/A
SMK Taman Nusajaya
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