Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Mike Kwok

Overview

33
33
years of professional experience

Work History

Sales Associate

Dondondonki Singapore
06.2018 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Logistics Manager

Star Media Life
08.2008 - 05.2018
  • Directed shipping and receiving of wide range of products daily.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.

Logistics Executive

Addon System
06.2003 - 06.2008
  • Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..
  • Supervised and trained personnel on supply procedures to guarantee accurate flow of materials.
  • Directed shipping and receiving of wide range of products daily.
  • Oversaw supply chain vendor pricing, inventory management and stock distribution.

Logistics Coordinator

UIC Technology
05.1989 - 05.2003
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Generated documentation and information required for customer shipments.

Education

Stamford College
Orchard

Skills

  • Teamwork and Collaboration
  • Sales Expertise
  • Time Management
  • Stockroom Upkeep
  • Customer Needs Assessment
  • Stocking and Receiving
  • Store Opening and Closing
  • Product Recommendations
  • Customer Service
  • Order Processing
  • Inventory Control Procedures

Accomplishments

  • Invitation from SkillsFuture Singapore to Participate in TRAQOM Quality Survey
  • Dear TRAQOM Support, 1
  • 2
  • We would like to invite you to participate in the Training Quality and Outcomes
  • Measurement (TRAQOM) survey
  • This survey was designed by the SkillsFuture
  • Singapore Agency (SSG) to capture your feedback from your recent experience with the course mentioned below
  • The survey would take approximately 8 minutes to complete
  • You are receiving this Quality survey as you have completed the training for
  • Strategic Thinking and Planning (CRS-N-0046565) on 09/04/20211
  • This survey seeks your feedback on the training quality and service experience with the training provider
  • Please click on the link below to access the Quality survey
  • Alternatively, you can also copy the URL below and paste it on a web browser to access the survey²
  • Https://traqom.azcentric.com/s-uGt61 The Quality survey is sent to trainees at the end of the course
  • 2 The survey URL is available for two months from the date of this email
  • 3
  • We are encouraged by your keen participation in the SkillsFuture Movement, and we value your feedback
  • Beyond helping SSG to shape and review our policies, your feedback would also help our training providers improve their course offerings and potential learners make more informed decisions on their learning choices
  • 4
  • Your feedback is confidential and only the aggregated survey results will be published on the MySkillsFuture Portal course directory
  • Individual responses will not be shared, and you may choose to keep your responses anonymous
  • Beassured that your personal information will also be kept strictly confidential and is protected under the Personal Data Protection Act
  • 5
  • If you would like to verify the authenticity of the Quality survey, the TRAQOM survey questionnaires are available on SSG's corporate website at the following
  • URL: https://www.ssg.gov.sg/training-measurement.html (under "Training Quality and Outcomes Ratings" tab)
  • 6
  • AZaaS Pte Ltd is the vendor appointed by SSG to conduct the survey
  • For any technical issues (e.g
  • Unable to access the survey link), please call 800-852-3869 or email traqomsupport@azaas.com
  • For access-related issues, aZaaS will re- send the survey link by the next working day.7
  • Thank you for your invaluable feedback and for taking the time to complete the
  • Quality survey
  • Points to note: We will follow up with the Outcomes survey in 6 months' time, to request feedback on how the course has helped in your employment and/or personal development.

Timeline

Sales Associate

Dondondonki Singapore
06.2018 - Current

Logistics Manager

Star Media Life
08.2008 - 05.2018

Logistics Executive

Addon System
06.2003 - 06.2008

Logistics Coordinator

UIC Technology
05.1989 - 05.2003

Stamford College
Mike Kwok