HILARIO MIGUEL M. GALINDEZ
Salesforce Developer
Singapore
Summary
Capable Salesforce Developer with solid foundation in Salesforce development, specializing in designing and implementing custom CRM solutions. Successfully improved system efficiency and user experience by leveraging knowledge of Apex, Visualforce, and Lightning components. Proven ability to collaborate effectively with cross-functional teams and deliver results under tight deadlines.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Senior Salesforce Developer
HSBC Life Singapore
09.2022 - 06.2025
- Converted Apex pages to LWC and Aura, improving the UI aesthetic and user-friendliness
- Developed Salesforce webservice methods for 3rd party application to update salesforce records using API, including payment collection and backend database synchronization
- Led the Technical Development for SMS Surveys using Salesforce Marketing Cloud Integration
- Migrated legacy lead management system to salesforce ensuring seamless transition and adding additional features including custom assignments and email notifications
- Ensured seamless integration between Salesforce and external systems using APIs and middleware tools.
- Implemented single-sign-on integration for standard and community users using Microsoft active directory integration
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions.
Senior Salesforce Developer
AXA Singapore
01.2017 - 09.2022
- Developed an Opportunity and Case management system for High Net-worth Policy Issuance, which streamlined the process and improved productivity.
- Developed a comprehensive Case Management System with multiple channels and Purecloud CTI integration which improved the logging and processing of cases for multiple departments.
- Developed an Email Survey application to allow customers and agents to provide feedback after a service or sales transaction.
- Created Visualforce pages, LWC, and apex triggers to improve data entry and automation processes.
- Developed a custom Logger framework that stores apex error logs for faster troubleshooting.
- Implemented a Trigger framework to standardize Apex development, streamline trigger firing sequence for faster processing.
- Implemented REST API integration to backend and frontend system to improved process automation.
- Optimized system performance through regular code reviews and refactoring inefficient components.
- Involved in Agent Portal development using, Experience Cloud and Aura, to improve agent interaction and engagement.
- Implemented Salesforce Shield to improve Data security
- Implemented Single Sign-on with Congnito Integration
- Supported application maintenance efforts, addressing bugs and resolving user issues in a timely manner.
- Created several report types, reports and dashboard used by management for better decision making
Salesforce Developer
Cloud Sherpas
03.2014 - 12.2016
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Implemented complex Apex triggers and classes for streamlined data management, enhancing overall system functionality.
- Created Visualforce pages with bootstrap implementation for mobile compatibility.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Increased customer satisfaction with deployment of personalized customer portals, providing self-service options using Salesforce Knowledge Articles.
Education
Bachelor of Science - Business Administration - Major in Computer Applications
De La Salle - College of Saint Benilde
Philippines 01.2009 - 01.2013
Skills
Apex Development
JavaScript and HTML
Salesforce Declarative Development
Sales Cloud and Service Cloud
Experience Cloud
undefinedCertification
Salesforce Certified Platform App Builder
Timeline
Senior Salesforce Developer
HSBC Life Singapore
09.2022 - 06.2025
Senior Salesforce Developer
AXA Singapore
01.2017 - 09.2022
Salesforce Developer
Cloud Sherpas
03.2014 - 12.2016
Bachelor of Science - Business Administration - Major in Computer Applications
De La Salle - College of Saint Benilde
01.2009 - 01.2013
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