Summary
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Michelle Kosin

Singapore

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Work History

Retail Sales Associate

Mango
07.2024 - Current
  • Greet customers and helping with product questions, selections, and purchases.
  • Maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Help customers complete purchases, locate items, and join reward programs.
  • Boost customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborate with team members to meet and exceed monthly sales targets consistently.
  • Enhance visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promote special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Provide exceptional customer service, leading to repeat store visits and enhanced customer loyalty.

Waitress

Fico
06.2024 - 07.2024
  • Proficient Waitress at Fico, excelling in order-taking and delivering exceptional customer service
  • Skilled in fostering a clean and inviting dining atmosphere, ensuring an outstanding guest experience through teamwork.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

High School Diploma -

Saint Joseph Institution International
11.2023

Skills

  • Hardworking
  • Fast learner
  • People-oriented
  • Dedicated
  • Customer-focused
  • Following an organizational plan
  • Creating my own organizational space
  • Russian-speaking
  • Friendly and outgoing
  • Customer Service
  • Teamwork
  • Time Management
  • Customer Assistance
  • Retail Sales
  • Reliability and punctuality
  • Store Opening and Closing
  • Relationship Building
  • Professional Appearance
  • Store maintenance
  • Retail Store Operations
  • Display Setup
  • Independent judgement
  • Brand representation
  • Fitting room maintenance
  • Product Merchandising
  • Merchandise Display
  • Sales trends

Languages

English
Russian

Personal Information

  • Date of Birth: 02/08/05
  • Nationality: Singaporean

Timeline

Retail Sales Associate

Mango
07.2024 - Current

Waitress

Fico
06.2024 - 07.2024

High School Diploma -

Saint Joseph Institution International
Michelle Kosin