Michelle Jacob
Summary
Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office, basic coding languages, PowerBI and IoT systems. Aims to leverage these skills to contribute to team success and learn to drive positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
Leedon Technology
06.2025 - 08.2025
- Conducted battery and user needs research, performance tests and cost-effectiveness analyses, providing actionable data to guide repair vs. replacement decisions for battery packs.
- Supported in re-organizing documents, equipment, demonstrating initiative and teamwork.
- Assisted with client visits at Tan Tock Seng Hospital (TTSH), gaining hands-on experience in customer service, troubleshooting, and biomedical equipment maintenance.
- Delivered a technical presentation and instructional video for senior engineers, translating research findings into clear insights and demonstrating new equipment to streamline implementation.
- Created streamlined SOPs for the MGPS1000 Gas Analyser and Cadex C7400 Battery Analyser, distilling over 100 pages of technical manuals into user-friendly, 20-30 page guides with visuals to improve training and usability.
- Collaboratively designed 30+ interactive OmiVista therapy applications, applying design thinking and user empathy to enhance engagement in elderly, dementia, and special needs care facilities.
Teaching Aide
Chiltern House Preschool
09.2023 - 09.2023
- Short experience learning from educators. Collaborated to facilitate engagement activities to engage and guide children during curriculum time and after-school care. Helped in leading make-shift lesson in unforeseen circumstances.
Education
Computer and Electronic Engineering (Specialisation in Business Operations)
Nanyang Polytechnic
01.2026
GCE O-Levels - undefined
Christ Church Secondary
01.2019
Skills
- People-oriented
- Attention to Detail
- Problem-solving
- Self-motivated
- Creativity & Innovation
- Teamwork & Collaboration
- Willingness to Learn
- SQL database management
- Embedded Systems & IoT
- Networking & Communication Protocol
Accomplishments
Honorable Mention · Fintech Academy X UWS FintechFirst Programme 2024
Certification
- Alibaba Cloud 2024
Certificates: Apsara Clouder: Getting Started with Machine Learning & AI; Model Studio Fundamentals; Dive into Generative AI; Using Generative AI Ethically and Responsibly; Public Class - Prompt Engineering Fundamentals; Public Class - The Large World of Language Models, LLM & Machine Learning Basics
- Fintech Academy X UWS FintechFirst Programme 2024
Coaching by Fintech Academy with mentorship from Citibank professionals. Team emerged Top 2 in Capstone Project.
- Google Analytics 4
Completed training in Google Analytics 4: setup for web/app, data collection, reporting, marketing performance measurement, and product integrations.
Timeline
Intern
Leedon Technology
06.2025 - 08.2025
Teaching Aide
Chiltern House Preschool
09.2023 - 09.2023
GCE O-Levels - undefined
Christ Church Secondary
Computer and Electronic Engineering (Specialisation in Business Operations)
Nanyang Polytechnic
Activities
- Sub-committee Member NYP Community Service Pillar 2023 - 2025.
Planning and volunteering in school-wide environment and sustainability events. (Annual ShowYouthCare, NYP Caring Commuter Launch with LTA, Student Life Carnival, Leaders Summit)
- CCA leader Nanyang Polytechnic 2023 - 2025
Served in Executive Committee and as Vice President consecutively for 2 years in NYP Catholic Youth Community.
References
Peter Heng, 97335100
peter.heng@leedon.com
Assistant Manager
Leedon Technology