Michael Parsons

Leverage extensive industry and technology experience to develop and expand TCS Travel, Transport & Hospitality business across the Asia Pacific region. Proactively engage with clients and maintain senior executive level connection to help further opportunities and extend brand awareness.

• Managed TTH high-profile accounts, ensuring alignment with organizational goals and fostering long-term partnerships.
• Led cross-functional teams in executing sales strategies, enhancing collaboration and operational efficiency.
• Built strong relationships with key internal and external stakeholders, fostering open communication and collaboration.
• Developed and implemented strategic sales initiatives to drive revenue growth across multiple markets.
• Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
• Contributed to team and customer success by creating and delivering engaging client-facing presentations to communicate transportion digital transformation benefits.
• Expanded business opportunities by pursuing new partnerships and collaborations within the industry.
• Analyzed market trends to identify opportunities, adjusting sales tactics for maximum impact.
• Initiated in-depth account assessments with sales and management teams to evaluate sales potential.
• Held regular cadence calls with sales team members to identify selling hurdles, blockers and opportunities.

Led pipeline growth strategy and business development for transport sector. Used industry knowledge, business acumen, and technical expertise to position IBM offerings, create differentiated propositions for strategic accounts.

• Achieved company growth by implementing strategic marketing plans and business development initiatives.
• Identified trends and assessed opportunities to improve processes and solution execution.
• Developed strategic frameworks for digital transformation initiatives, driving innovation across multiple sectors.
• Expanded market presence by identifying new business opportunities and forging strategic partnerships.
• Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
• Conducted comprehensive market research to guide development of highly successful new service offering.

• Led cross-functional teams to develop and implement innovative cloud solutions enhancing customer experience.
• Directed strategic initiatives that improved customer satisfaction.
• Championed adoption of advanced analytics tools to drive data-driven decision-making processes company-wide.
• Cultivated partnerships with key stakeholders, ensuring alignment on strategic goals and collaborative success outcomes.
• Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
• Grew talent pool by actively recruiting top-tier candidates from diverse backgrounds while implementing robust training programs for skill development across all levels of staff members.
• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Defined clear targets and objectives and communicated to other team members.
• Managed senior-level personnel working in marketing and sales capacities.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

• Developed strategies for consulting practice transformation to drive adoption of Oracle solutions and services across the region.
• Architected practice capabilities, including service model, proposals for Chief Digital Officer for airlines and service provider engagements.
• Led and delivered industry solutions and offerings for airlines, rail, postal, logistics, and travel engagements with leading global and regional transport and logistics companies.
• Mentored junior directors, fostering leadership skills and promoting organizational growth.
• Collaborated with executive leadership to align technology strategies with business objectives.

• Asia Aerospace Solutions Leader - supporting sales teams and developing solutions, industry assessments, and delivery.
• Developed and delivered solutions and offerings through all aspects of the sales cycle, including pre-sales, solutioning, and delivery.
• Led cross-functional teams to drive strategic initiatives, enhancing client engagement and satisfaction.
• Developed comprehensive project plans, ensuring alignment with client objectives and timelines.
• Mentored junior consultants, fostering professional growth and knowledge sharing within the team.
• Performed detailed competitive analysis, enabling clients to make informed decisions about market positioning.

• Led SAP implementation projects, ensuring alignment with client business processes and requirements.
• Analyzed system performance, identifying areas for optimization and recommending solutions to enhance efficiency.
• Business team leader for the aircraft acquisition and retirement process, configuration control and workshop repair management.
• SAP consultant for aircraft engine maintenance repair and overhaul workshop.
• SAP developer & consultant for aircraft engine overhaul, modification and repair.