Reviewed and evaluated claims with a risk-focused approach, verifying policy coverage and ensuring compliance with internal frameworks to minimize financial exposure.
Escalated complex claims exceeding authority limits to management, providing risk analysis and issued resolution strategies for final decision-making.
Claim portfolio management which involves monitoring claims trends to identify irregular patterns, enhancing fraud detection accuracy by 20%.
Education
Bachelor in Business Studies - Business Analytics
University College Dublin
Singapore
04-2025
Skills
Operational risk assessment
Data visualization with Tableau
Advanced Excel skills
Financial credit analysis
Investment portfolio management
Projects
Investment Portfolio Optimization
Performed descriptive analytics, including trend analysis and market signal evaluation.
Developed predictive models leveraging linear regression to forecast stock performance.
Applied Integer Linear Programming for capital allocation optimization within risk constraints.
Back tested the portfolio strategy against real market data to assess performance.
Regional Profitability Analysis with Tableau
Analyzed and optimized profitability for "Office Supplies" in the U.S. South region.
Identified key metrics like profit per order and discount trends using dataset analysis.
Designed Tableau dashboards with heatmaps and regional comparisons for actionable insights.
Communicated findings through data storytelling to enable data-driven decisions.