Michael Angelo Zotomayor
Product Manager
Summary
Knowledgeable Product Manager with strong background in product management, delivering impactful product strategies and successful product launches. Demonstrated expertise in market analysis and cross-functional team leadership. Proven ability to drive product development and manage lifecycle processes effectively.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Product Manager - Contract
DBS
09.2022 - Current
- Orchestrated the seamless migration of 160,000+ loan accounts to a modern platform, ensuring zero business disruption and data accuracy across all customer communications (statements, letters).
- Mitigated operational risk by validating end-to-end data flows between core banking, CRM, and document systems, preventing 1,000+ potential customer-impacting errors.
- Partnered with Technology and Operations to design UAT frameworks that reduced post-launch risk to meet MAS compliance standards.
- Eliminated 8+ hours of monthly manual work by automating compliance reporting (Excel VBA), enabling teams to reallocate resources to high-value initiatives.
- Delivered 3+ customer self-service features that reduced contact centre volume by 15%
- Designed quarterly compliance tracking for Relationship Managers, strengthening controls in loan processing while maintaining partner satisfaction.
- Owned the accuracy and timeliness of daily rate updates (loan/deposit), ensuring consistency across front-office, risk, and finance teams.
Business Analyst – Intern
Prism+
07.2021 - 12.2021
- Run reports and prepare presentations on progress to management team
- Streamlined processes to effectively track, order, and maintain inventory
- Created processes to analyse trends, present approaches for improved efficiencies, and attain goals
- Improved the efficiency of daily workflows by automation and streamlining the process
- Used Excel, PowerPoint extensively
Research Associate – Intern
Canalys
02.2019 - 05.2019
- Developed, and refined toolkits and models to improve Canalys's research framework and digital client servicing platforms.
- Work with the team to contribute towards global research needs, and assist senior members achieve their research outputs.
- Desk and face-to-face research on topics related to mobility and smart devices
- Collection of online data on existing vendors top smartphone models and consolidate the information into databases as deliverable.
Education
BSc - Data Science and Business Analytics
Singapore Institute of Management – University of London
Sinagpore01.2022
Skills
Product lifecycle management
Product development
Project planning
Product vision and strategy
Project management
End to end feature delivery
Jira, atlassian, rally
Stakeholder communications
Stakeholder alignment
Stakeholder management
Timeline management
User story creation
Timeline
Product Manager - Contract
DBS
09.2022 - Current
Business Analyst – Intern
Prism+
07.2021 - 12.2021
Research Associate – Intern
Canalys
02.2019 - 05.2019
BSc - Data Science and Business Analytics
Singapore Institute of Management – University of London