M G Arun Mahilnan
Singapore
Summary
Results-driven Project Manager leading multi-million dollar government/public sector system implementation & SaaS projects. Expertise in stakeholder management, risk mitigation, and process optimization driving on-time delivery and impactful results. Proven leadership in complex environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Manager
Accredify PTE LTD
11.2023 - Current
- Driving multi-million dollar government projects (system implementations, SaaS) by applying expertise in project management, business analysis, UAT, change management, and client engagement
- Achieved 95% on-time delivery rate and 20% client retention increase while leading complex $5M+ government projects
- Ensured stakeholder alignment and built trust for multi-phase projects through regular communication, including weekly meetings, monthly PMCs, and detailed reporting
- Secured $2M in additional project phases and boosted customer satisfaction by 15%; reduced overhead costs by 10% through strategic engagement and process optimization
- Managed individual project/phase budgets up to $1.5M within larger ($5M+) initiatives
- Increased sprint velocity by 10% for 2 teams (10 developers, 1 UI/UX, 2 DevOps) through improved backlog refinement, enabling early project completion
- Achieved 100% UAT success and cut post-deployment issues/bugs by 30% through expert requirement gathering (5+ projects) and new testing protocols
- Maintained 99.95% system uptime, consistently exceeding SLAs for key government projects
- Optimized resource allocation and stakeholder communication processes, streamlining project lifecycles across 4+ initiatives
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Business Analyst
Accenture PTE LTD
06.2022 - 11.2023
- Requirement Gathering & SDLC Alignment: Led requirement gathering for over 30% of application modules, ensuring alignment with business objectives and facilitating smooth progression through the Software Development Lifecycle (SDLC)
- Process Optimization & Efficiency Gains: Implemented process improvements that led to a 20% increase in efficiency, identifying bottlenecks and optimizing workflows across multiple stages of the project
- Stakeholder Collaboration & Training: Collaborated with key stakeholders to define project objectives and facilitated user training, resulting in a 30% increase in operational efficiency
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Business Analyst
Cognizant
09.2021 - 05.2022
- Improved operational efficiency by 20% through Appian prototype development
Education
Bachelors - Mechanical Engineering
National University of Singapore
06.2021
Skills
- Project Time Management
- Quality Management
- Project Leadership
- Roadmap Planning
- Stakeholder Management
- JIRA
- Agile Software Development
- Scrum Methodology
- Project Management
- Client relations
- Functional & business requirements
Certification
PMP Certification, In Progress
Timeline
Project Manager
Accredify PTE LTD
11.2023 - Current
Business Analyst
Accenture PTE LTD
06.2022 - 11.2023
Business Analyst
Cognizant
09.2021 - 05.2022
Bachelors - Mechanical Engineering
National University of Singapore
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